Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Good service and helpful staff We purchased a 2014 Journey from Palace at the beginning of 2016 and have been using the Palace Service Department ever since. We really appreciate t We purchased a 2014 Journey from Palace at the beginning of 2016 and have been using the Palace Service Department ever since. We really appreciate the Department's professionalism and speed of service. The staff is courteous, knowledgeable, fair and honest, and take time to answer any questions. The oil change package (where you purchase 4 oil changes up front) is a great deal. They get you in and out quickly. We have been very satisfied this Dealership. More

Know your Jeeps! I have been taking my Jeep Rubicon to a dealership in Bloomfield due to convenience and because it's where I purchased it. Thinking they would know th I have been taking my Jeep Rubicon to a dealership in Bloomfield due to convenience and because it's where I purchased it. Thinking they would know their stuff, right??? Well after a few trips and not having my issues solved. I decided to return to Palace Jeep and see if they knew what they were doing. I took it in and Ray had not only fixed an ongoing issue with my jeep but also did a major repair in less than a day!. So thank you to the service team a Milosch's Palace. You know your Jeeps!!!! More

Very positive experience :-) Was very pleased with my experience at this dealership. The waiting area was aboveboard and the deli with the breakfast wrap and other sandwiches was Was very pleased with my experience at this dealership. The waiting area was aboveboard and the deli with the breakfast wrap and other sandwiches was great. Really like the way everything was handled. Love the free coffee too :-) More

Above and beyond! Tim was incredibly helpful and his communication was so timely and efficient as well as compassionate for me being frustrated with my car problems. H Tim was incredibly helpful and his communication was so timely and efficient as well as compassionate for me being frustrated with my car problems. He made everything work smoothly!! More

Tim was awesome to work with! Tim was amazing! He was Very professional and always kept me informed about my vehicle. It took a little long than expected but once they knew what Tim was amazing! He was Very professional and always kept me informed about my vehicle. It took a little long than expected but once they knew what was wrong they had it done in no time. Will come back again More

Service and accessories are great I have only worked with the service and accessories groups so I can't say how the sales group is. My experience with service and accessories is always I have only worked with the service and accessories groups so I can't say how the sales group is. My experience with service and accessories is always a great one. They do everything they can to get the job done and in a timely fashion. More

Excellent as usual is all ways. Servie, professionalism. Easy access and convenient services. Professional staff, informative, class facility. Cam in on a recall. Time was less than anticipated. Its alwa Easy access and convenient services. Professional staff, informative, class facility. Cam in on a recall. Time was less than anticipated. Its always a plus that they will wash your vehicle following the service, even an oil change. Appreciate that! More

Always Excellent I am continuously impressed with the young man that writes your service ticket up( i can't recall his name, has a beard). Although he isn't a tech, he I am continuously impressed with the young man that writes your service ticket up( i can't recall his name, has a beard). Although he isn't a tech, he makes you feel your car is very important and will get the best care, which it does. he always has a smile on and is very polite and courteous. A pleasure to work with. More

repair brake assist Took vehicle in for issue, they ordered the part, vehicle was repaired on the next appointment. The vehicle was repaired and met my satisfaction as i Took vehicle in for issue, they ordered the part, vehicle was repaired on the next appointment. The vehicle was repaired and met my satisfaction as i expected. More