Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

I use this dealership for service for several years. They have always delivered quality service for a very reasonable price. They have always delivered quality service for a very reasonable price. More

I love Miloschs Palace & especially had an excellent experience with Briana and Brandon in service! I always refer friends there! experience with Briana and Brandon in service! I always refer friends there! More

Prompt and informative. No issues, challenges or complaints. It’s why I’m going to keep going here. No issues, challenges or complaints. It’s why I’m going to keep going here. More

Excellent attention. Waiting time very reasonable., confortable place. Personnel explained details of the work done. I felt satisfied and I will comeback Waiting time very reasonable., confortable place. Personnel explained details of the work done. I felt satisfied and I will comeback More

Stay far away from this dealership and manager Jim Gentry in the service department. I Brought my 2018 jeep diesel in for a tire rotation, oil change and brake inspection at 9am. Set up my appointment 3 week in the service department. I Brought my 2018 jeep diesel in for a tire rotation, oil change and brake inspection at 9am. Set up my appointment 3 weeks before. I ended up hitching a ride at 6pm to find out truck was done ,no tire rotation, no recalls fixed, no transfer flush and brakes are fine . But I did get a $200 oil change all in 9 hours. I guess they are too busy to pick up a phone and call customers, they seem to think this is quality service , I beg to differ More

I am happy with the repairs they performed on my Jeep and how courteous Brandon was and how he explained everything and kept me up to date on how everything was going and what parts were still on order and c how courteous Brandon was and how he explained everything and kept me up to date on how everything was going and what parts were still on order and called me as soon as my vehicle was done . More

Was very happy with service they did on my Jeep and the service writer was very helpful and courteous and kept me informed of the progress during the repair. service writer was very helpful and courteous and kept me informed of the progress during the repair. More

John was my service advisor for four different items needing attention. He understood the problems correctly, communicated well, followed up and did an excellent job. I will go back again for any future needing attention. He understood the problems correctly, communicated well, followed up and did an excellent job. I will go back again for any future service work to this dealership. More

I took my 2015 dodge journey in for a ticking noise and the service team found the problem quickly and was able to repair and get my vehicle back in a few days the service team found the problem quickly and was able to repair and get my vehicle back in a few days More

Service personnel are great and very efficient . Waiting area very comfortable with coffee and food service available. Waiting area very comfortable with coffee and food service available. More