Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center
Lake Orion, MI
410 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
410 Reviews of Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center
Sort by
May 04, 2018
KEVIN was really helpful Service repair center kevin Was very helpful he really went out his way for my patriot gave me some info that was knowledgeable and friendly staff. Will be returning in the kevin Was very helpful he really went out his way for my patriot gave me some info that was knowledgeable and friendly staff. Will be returning in the further More
by Rgss5953
Employees Worked With
Kevin
March 28, 2018
sERVICE VISIT Phoned for service and date assigned quickly. Many service desks (7?) most manned. Little wait to be recognised but some paperwork already filled out Phoned for service and date assigned quickly. Many service desks (7?) most manned. Little wait to be recognised but some paperwork already filled out before. No long wait for appraisal. Friendly and confident rep. Ready to wait while I phoned my insurance company. Clearly explained that I must work through the body shop if using insurance. More
by P>D>Q>
Employees Worked With
BRANDON
March 09, 2018
Pulled into the dealership as Mr Pacifica's screen went off. Pulled into the service area..... no one has come to attend to me for the last 20 minutes and still waiting. As if I am non-existent! Pulled into the service area..... no one has come to attend to me for the last 20 minutes and still waiting. As if I am non-existent! More
by Mehta
Employees Worked With
February 27, 2018
Joy to visit I bring my vehicle to get my services done here and always have a great experience. From the friendly staff that greets me too the lounge waiting for I bring my vehicle to get my services done here and always have a great experience. From the friendly staff that greets me too the lounge waiting for my vehicle services. I had a fresh made breakfast sandwich prepared for me that was better than Micky D's and services were done by the time I finished. My favorite salesman ever in my purchases was Garry Sparkman, the man is truly sincere and caring about people and went the extra mile to help my wife and I get the vehicle we needed. Very clean,friendly and helpful. To everyone one there Thanks for Caring after the purchase. I will be back and highly recommend going here. Kudos to you all, More
by Buzz Brown
February 24, 2018
Poor service quality The service here is not good. I've had my vehicle in for the same issue 4 times and it is still not fixed. The frustrating thing is that they know t The service here is not good. I've had my vehicle in for the same issue 4 times and it is still not fixed. The frustrating thing is that they know the part that is needed, but still schedule service for me and do not have the part. You are also frequently dropped into voicemail, which would be fine, except they do not call you back. I'm not sure about buying a vehicle here, but I would certainly not recommend taking it here for service. More
by gakd
Employees Worked With
Jim
October 26, 2017
Wonderful Customer Service!!! Everyone was so helpful. I had a horrible experience at another dealership and Milosch was more than happy to get me in the same day within a hour n Everyone was so helpful. I had a horrible experience at another dealership and Milosch was more than happy to get me in the same day within a hour notice. Oil changed and brakes checked. they even washed my vehicle. I was so pleased with the service I received and would gladly recommend them. Keep up the wonderful service!!! More
by CHRYSLER
Employees Worked With
Jim Gentry
October 22, 2017
Ram 1500 Service I took my Ram 1500 in for service. Jason handled the write up and got me into a rental car very quickly. When the work was completed Jason contacted I took my Ram 1500 in for service. Jason handled the write up and got me into a rental car very quickly. When the work was completed Jason contacted me with the costs after reviewing what work was performed. Awesome - communication is so critical. More
by BobE2616
Employees Worked With
Jason Wrosch
October 20, 2017
Great service I always go to the express lane for my oil changes. The service is generally quick and I like that they inspect for any further issues. Everyone is al I always go to the express lane for my oil changes. The service is generally quick and I like that they inspect for any further issues. Everyone is always thorough and nice! More
by Mals
Employees Worked With
Eric Smith
October 20, 2017
Fast repair My 2009 Dodge Journey was running very rough and the engine light wouldn't go off. I was close to home so I had it towed to Milosch on Friday and the My 2009 Dodge Journey was running very rough and the engine light wouldn't go off. I was close to home so I had it towed to Milosch on Friday and they were able to run tests and had it repaired by the end of my work day on Monday. So far so good. Thank you. More
by Lois Domenick
Employees Worked With
Jason was the Service person I worked with.
October 16, 2017
Excellent Service We took our Pacifica in for recall service. Ray Hammond at Milosch Palace not only had recall taken care of, but took the time to go over some of the We took our Pacifica in for recall service. Ray Hammond at Milosch Palace not only had recall taken care of, but took the time to go over some of the features we were concerned about with the Pacifica. We have used Milosch Palace service for years and highly recommend them to others. More
by SUV gal
Employees Worked With
Ray Hammond
