Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

It's a jeep thing you wouldn't understand but Milosch did My Grand Cherokee had been sitting in my driveway for 3 months Had it in the shop on a Friday by the next Monday 3 o'clock it was ready not only was t My Grand Cherokee had been sitting in my driveway for 3 months Had it in the shop on a Friday by the next Monday 3 o'clock it was ready not only was the price lowered because the tech was so awesome he did it in no time I have my Jeep running great I have Milosch's great service to thank I am so appreciative for them again thank you Dan! More

Prompt & professional Ian Bakaitis (Service Representative) was prompt, professional, obviously well trained. It was a pleasure to have my 2015 Jeep Wrangler serviced toda Ian Bakaitis (Service Representative) was prompt, professional, obviously well trained. It was a pleasure to have my 2015 Jeep Wrangler serviced today. This is exactly why I continue to return to Milosch's Palace. More

Exceptional Service Jim Gentry and his service staff are exceptional. Efficient, professional, friendly, knowledgeable- great technicians- all aimed at customer satisfac Jim Gentry and his service staff are exceptional. Efficient, professional, friendly, knowledgeable- great technicians- all aimed at customer satisfaction. Why go anywhere else? Express line is AWESOME! More

Greatest Service I live in Dearborn and people always ask why I take my care all the way to Auburn Hills for service the answer is simple the dealership doesn’t sell y I live in Dearborn and people always ask why I take my care all the way to Auburn Hills for service the answer is simple the dealership doesn’t sell you on stuff you don’t need and fixes the problems right the first time also you make think you have a problem and upon looking at it they will tell you the truth if it should be fixed or not Jason is on top of his game always calling and letting you know what’s going on with your car I’m very impressed with the service More

Service rep was very friendly and efficient. Oil and tire rotation completed quickly and included a car wash. Also checked brakes tires etc. gave me the fact rep was very friendly and efficient. Oil and tire rotation completed quickly and included a car wash. Also checked brakes tires etc. gave me the facts without trying to sell me stuff i did not need More

Good Customer Service With a Smile My drop off was flawless, made an appointment, got right in and out! I was greeted with smiles and very happy when I left. The pick up on the other ha My drop off was flawless, made an appointment, got right in and out! I was greeted with smiles and very happy when I left. The pick up on the other hand was lack luster. Once I got my paperwork, I stood outside for 30 minutes waiting for them to find my car. Others who were in line behind were getting their vechiles back before I did. I understand that they were busy and will definitely be back in the future or maintenance. More

Great job Fast courteous job thanks Would recommend your service department to all my friends also your sales department was great when I brought my truck keep Fast courteous job thanks Would recommend your service department to all my friends also your sales department was great when I brought my truck keep up the good work thanks More

Great service Going to Milosch's Palace Chrysler for service on my vehicle is not a chore, it's a relaxing and restful experience. The drive up service is especiall Going to Milosch's Palace Chrysler for service on my vehicle is not a chore, it's a relaxing and restful experience. The drive up service is especially convenient. They have a spacious and comfortable waiting area with hot drinks and popcorn. They always give you a detailed report on the service and conditions. More

Very poor follow up After having my brakes serviced I had two follow up visits because the brakes were still grinding. No one believed me. Still grinding even worse. Jim After having my brakes serviced I had two follow up visits because the brakes were still grinding. No one believed me. Still grinding even worse. Jim gentry told me to come back again when they were grinding so they could check it out. I don’t think they investigated any further than driving the car. More

Top notch service KEVIN was very helpful. He kept me informed on the status of my Ram during the service process and was knowledgeable of what repairs were required. Th KEVIN was very helpful. He kept me informed on the status of my Ram during the service process and was knowledgeable of what repairs were required. The staff is very friendly. More