Serra Chrysler Dodge Jeep RAM Lake Orion

very good let's just say I know dealerships very well and this crew is great.they do very fine work and your vehicle is done on time. let's just say I know dealerships very well and this crew is great.they do very fine work and your vehicle is done on time. More

Excellent Customer Service!! I went through the fast lane oil change early Saturday morning. Quick and great customer service!! I have gained more trust in the milosch service dep I went through the fast lane oil change early Saturday morning. Quick and great customer service!! I have gained more trust in the milosch service department as I have been burned at other auto repair shops this past year. Brandon is an asset to your company. Thanks again!! More

Great Customer Service. My Fiance Went To Milosch To Purchase A Vehicle And The Quality Of Service As Well As The Customer Service Was Outstanding!!!! The Sales Person And Ma My Fiance Went To Milosch To Purchase A Vehicle And The Quality Of Service As Well As The Customer Service Was Outstanding!!!! The Sales Person And Manager Went Above And Beyond To Make Sure My Fiance Got A Good Vehicle And Warranty. They Did A Outstanding Job And He And I Will Be Doing Business With Them Again In The Future!!!! More

Tie Rod replacement not covered under warranty. I own a 2011 Ram 1500 truck. During a routine oil change and 16 point inspection, I was told my tie rods were suspect to replacement and that it was c I own a 2011 Ram 1500 truck. During a routine oil change and 16 point inspection, I was told my tie rods were suspect to replacement and that it was covered under my precertified warranty. Upon making the appointment to have this repair taken of, I was told it WAS NOT covered under my warranty! I was expecting to pay my $150 deductible and ended up paying full price for the repair. Total cost was $323.00! Although the repair work seems to be of good quality, I am quite dissatisfied with the service department for misleading information. I can provide the names of two service representatives that researched my repair and told me it was covered. I will think twice before coming back here to have my vehicle repaired in the future. More

Superior Experience! Salesman, Bob Glaser, was the best! He was very knowledgeable and explained all the details thoroughly. I purchased a Jeep Cherokee and love it! Safet Salesman, Bob Glaser, was the best! He was very knowledgeable and explained all the details thoroughly. I purchased a Jeep Cherokee and love it! Safety was my big concern. This has it all and more! More

Best service experience so far! Thank you Dawn and your service team! You rock! Really appreciate the quick turnaround with my vehicle and making sure you had a rental for me immed Thank you Dawn and your service team! You rock! Really appreciate the quick turnaround with my vehicle and making sure you had a rental for me immediately! More

Best sales experience I've ever had My sales experience at Milosch was the best experience I have had while shopping. I was not pressured at all and my salesman (Vince) answered all of My sales experience at Milosch was the best experience I have had while shopping. I was not pressured at all and my salesman (Vince) answered all of questions, it was obvious he had great knowledge of the vehicle I purchased (2015 Jeep Grand Cherokee). From beginning to end the entire car buying experience was great. I would recommend this dealership to anybody who's interested in any Dodge, Jeep, or Chrysler vehicle. More

Smooth experience Recently brought my 2013 Grand Caravan in for an oil change service and was greeted by Tyler whom was very courteous and professional. I relaxed in Recently brought my 2013 Grand Caravan in for an oil change service and was greeted by Tyler whom was very courteous and professional. I relaxed in the customer lounge with a coffee and watched a little tv. In about 20 minutes Tyler was back and explained all the service checks that were done. He showed me that I needed wiper blades that they are torn. I told him that I had new wiper blades in the vehicle but have not had the chance to put them on. The service tech's put the wiper blades on at no charge. Which tells me that they show an extra effort to make a customer have a good experience at your dealership. These are reasons why I will continue to bring both of my vehicles to Milosch's Palace CJD. Thank you, Dan More

Ram 1500 Purchase I just purchased a new 2014 Ram 1500 Laramie. This is the first Dodge/non-GM vehicle I've ever purchased since my first GM product in 1983. The Milosh I just purchased a new 2014 Ram 1500 Laramie. This is the first Dodge/non-GM vehicle I've ever purchased since my first GM product in 1983. The Milosh Palace experience was great! I was always met with interest, not pressure at the door. More

Wonderful Salesman Ken Spence did an incredible job helping us with the purchase of our new Cherokee! Highly recommend! He was patient and knowledgeable throughout the w Ken Spence did an incredible job helping us with the purchase of our new Cherokee! Highly recommend! He was patient and knowledgeable throughout the whole process. More