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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.4
845 Reviews
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 845 reviews

August 10, 2015

Good Overall The staff was good and friendly but they were trying to speed through everything too much and missed a document towards the end. I had asked for somet More

by X
Recommend Dealer
Yes
Employees Worked With
Mike G
August 09, 2015

Personal Service Bought a 2015 Jeep Grand Cherokee from Terry T. The entire experience was pleasant, seamless and personal. They even went out of their way to delive More

by GardenDiver
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Thrusman
August 07, 2015

New Car Purchase Experience I recently purchased a 2014 Dodge Charger and my experience at the dealership was great. Terry, the sales person that I worked with was very professi More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Thrushman
August 07, 2015

Exceptional customer service I purchased a vehicle from the dealership, 2014 Dodge Durango and anytime I bring the car for any service issue the service team's response and treatm More

by Tettey4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ross
August 07, 2015

Do not give them your money or time. We are beyond disappointed after our recent car purchase from here. The ENTIRE experience was horrible and they don't understand what it means to be p More

by sarah123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Story, Tony Balsamo, the owner had a hand in it as well
July 22, 2015

Simple oil change Drove in and had an oil change for my 2013 Dodge Dart. It was a great price and done in less than 20mins. I'll be back, Dave More

by Dave O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ross
July 10, 2015

Brought my 2013 Chrysler 300 in because it would not start. Brought my car in to be looked at because it would not start. It is only 2 yrs old and has 37000 miles on it. It was found that the fuel pump went out More

by sherrybaldwinrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry
June 26, 2015

They took care of me when it was important. I brought my 2012 Rubicon in after installing a lift kit. On the way back from the lift kid vendor, the Wrangler started thowing multiple OBD codes a More

by rlast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
June 23, 2015

A great experience! My experience with Ken Mumford at your dealership was so good! He took excellent care of my purchase and was so very helpful. I am completely happy! More

by vangirl67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mumford
June 18, 2015

Express Service Took my Aspin for oil change. All the service employee's were very friendly and helpful. It seemed to be very organized and had structure. The waiting More

by Jules80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gentry
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