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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 847 reviews
July 16, 2022
Excellent service every time. Always nice and quickly done. Nice waiting area so that we can get snacks and relax. Always nice and quickly done. Nice waiting area so that we can get snacks and relax. More
by Bbpappas11
July 08, 2022
Timothy Dean helped me, he kept me informed, explained what was wrong and then showed me what they done to fixed the problem. He made me very comfortable leaving my Jeep. I was traveling from Va so it was what was wrong and then showed me what they done to fixed the problem. He made me very comfortable leaving my Jeep. I was traveling from Va so it was a big deal to feel good about leaving it More
by Bonnie
Employees Worked With
Timothy Dean
July 07, 2022
Very friendly and accommodating. Brandon followed up frequently on the part back order status and got me in as soon as they were available. I would highly recommend taking your vehi Brandon followed up frequently on the part back order status and got me in as soon as they were available. I would highly recommend taking your vehicle there. More
by Lori
Employees Worked With
Brandon Williams
July 07, 2022
Absolute worse dealer experience in 30 years! After waiting 3 weeks for a service appointment my new 1,000 mile Jeep was in service for 49 days and this WAS NOT a part’s availability issue. The After waiting 3 weeks for a service appointment my new 1,000 mile Jeep was in service for 49 days and this WAS NOT a part’s availability issue. They don’t answer or return calls and they are less than truthful when you finally speak to someone. Frankly, they don’t care about service and I was told that directly by Management. More
by jd.craft
Employees Worked With
Don Milosch Jr
July 05, 2022
Excellent service and sales staff. Bob, went out of his way to accommodate all of my questions and concerns. I am very happy with my new Jeep. This is my 4th car purchase from Milosch. Bob, went out of his way to accommodate all of my questions and concerns. I am very happy with my new Jeep. This is my 4th car purchase from Milosch. More
by eugclark
Employees Worked With
Robert LaFaive
