Serra Chrysler Dodge Jeep RAM Lake Orion

Service on 8/29/16 Brandon Williams was very accommodating to my situation since I was going out of town. He was very good at communicating changes & updates on the re Brandon Williams was very accommodating to my situation since I was going out of town. He was very good at communicating changes & updates on the repairs for my vehicle. I was extremely pleased with his customer service! More

Fixed like new....no hassle Repaired my Grand Cherokee's quarter panel damaged in a small accident...the work was done on a timely basis and the quarter panel looks like new. Repaired my Grand Cherokee's quarter panel damaged in a small accident...the work was done on a timely basis and the quarter panel looks like new. More

Fast & efficient! Service department was on the ball with scheduling, repair work and completion of the repair. My vehicle was ready when promised and the work required Service department was on the ball with scheduling, repair work and completion of the repair. My vehicle was ready when promised and the work required was complete and correct. Great job guys! More

Great Service I had multiple serious problems which had been poorly diagnosed by others. These guys figured it all out and got me going again. Very professional. I had multiple serious problems which had been poorly diagnosed by others. These guys figured it all out and got me going again. Very professional. More

excellent service I brought my grand cherokee in for a burned out fog lamp and a recall issue. The service was quick and accurate as always. Service advisor Brandon Wil I brought my grand cherokee in for a burned out fog lamp and a recall issue. The service was quick and accurate as always. Service advisor Brandon Williams did a great job. I would recommend Milosch Chrysler Jeep to anyone. More

First time was a poor experience this one was better My first experience with Milosch was not a great one. This time was better, although after making the deal with my salesman I had to stand firm to get My first experience with Milosch was not a great one. This time was better, although after making the deal with my salesman I had to stand firm to get the dealership to honor what was agreed upon. My truck came from another dealership and they did great about getting it here in a timely manner so I could pick it up based on my schedule. My salesman did his best to show me how everything worked even though the touch screen was malfunctioning and had to be replaced. The new one came in before the quoted time and the service dept installed it promptly. One of your employees did hit my mirror with another vehicle while I was sitting in the truck being shown how to use the Bluetooth system. There doesn't appear to be any damage just a couple of cosmetic blemishes which the service manager tried to buff out. More

Quick/Friendly Service Called Saturday morning and got a same day appointment for inop satellite radio repair. Repair was complete in less time than it took for me to get th Called Saturday morning and got a same day appointment for inop satellite radio repair. Repair was complete in less time than it took for me to get there. Replaced antenna. It took longer for the Paperwork than repair. Brandon was a terrific service writer. More

Good Experience I have had some very bad experiences with the Palace service area in the past and had reservations about returning to the dealership. However, I deci I have had some very bad experiences with the Palace service area in the past and had reservations about returning to the dealership. However, I decided to give them one last chance. This experience was excellent. I had work done on two vehicles. The service coordinator, Ryan, did an excellent job of communicating with me and coordinating the required work. I appreciate his efforts. I will be back again....thanks Ryan! More

Quick and east service Great customer service, quick service and loved the consistent communication on my vehicle. Thank you for helping me through the process Ryan. You wer Great customer service, quick service and loved the consistent communication on my vehicle. Thank you for helping me through the process Ryan. You were very helpful. More

Express Oil Change Express Oil change was completed quickly despite that I came late Friday afternoon. Vehicle diagnostic report and quality of service is outstanding. N Express Oil change was completed quickly despite that I came late Friday afternoon. Vehicle diagnostic report and quality of service is outstanding. Not all other dealers offer to the customers free car wash like Milosch's Palace. I bring my car next time when next service is required. More