Serra Chrysler Dodge Jeep RAM Lake Orion

Great experience! Terry was fantastic in all aspects of getting my son set up with his new car. He took the time to explain everything and answer any questions my son h Terry was fantastic in all aspects of getting my son set up with his new car. He took the time to explain everything and answer any questions my son had, and made sure the paperwork and car were ready to go when we arrived so we weren't waiting around. More

Quick Oil change and Tire Rotation Quick/Courteous/Attentive service. I was not rushed but the team did quick work. Had an issue in previous times with over tightened lug nuts and the Quick/Courteous/Attentive service. I was not rushed but the team did quick work. Had an issue in previous times with over tightened lug nuts and they assured me they torqued them to prescribed torque by hand (not an impact wrench). I have replaced some of the lug nuts already due to the over torque conditions but if it was done right, I will be able to get my wheel off next week without damaging another lug. More

Service advisor Jason took one look at the problem I knew just what to do about it, got me at a rental car and I was on my way call me when the job was done everyth Jason took one look at the problem I knew just what to do about it, got me at a rental car and I was on my way call me when the job was done everything worked out fine More

Collision shop My Jeep Cherokee had severe damage to the back due to being rear ended. They had the work done in two weeks time and it looks like nothing had happen My Jeep Cherokee had severe damage to the back due to being rear ended. They had the work done in two weeks time and it looks like nothing had happened. The staff is very friendly and professional. More

Happy with service on both our vehicles On Nov. 29, 2016 we brought in both of our vehicles for routine maintenance and were very pleased with the service, the attention of staff, cleanlines On Nov. 29, 2016 we brought in both of our vehicles for routine maintenance and were very pleased with the service, the attention of staff, cleanliness of the waiting room, free popcorn/coffee - etc. More

Correctly diagnosed problem and fixed it. Engine malfunction light was on due to a recent fuel pump replacement by an out of state Jeep dealer who had not done the job correctly. Milosh's dia Engine malfunction light was on due to a recent fuel pump replacement by an out of state Jeep dealer who had not done the job correctly. Milosh's diagnosed and fixed it. Jeep seems to be running fine now. More

Great Deal Fast service for oil change,Got the coupon in the mail...Great Deal on four oil changes.was in dealer only 15 minutes and that included all points ins Fast service for oil change,Got the coupon in the mail...Great Deal on four oil changes.was in dealer only 15 minutes and that included all points inspection which the rep. Went over with me More

Quick Oil Change They took care of the oil change quickly, changed my air filter. Only one issue they forgot to turn off the change oil lamp. Otherwise great. They took care of the oil change quickly, changed my air filter. Only one issue they forgot to turn off the change oil lamp. Otherwise great. More

new lease vehicle easy and painless to get a new lease vehicle, i've been getting vehicles there for years now, and i won't go anywhere else easy and painless to get a new lease vehicle, i've been getting vehicles there for years now, and i won't go anywhere else More

New windshield on Dodge Grand Caravan Helpful staff. Rescheduled my appointment easily when I had a conflict come up. Friendly shuttle service to and from work. Excellent job replacing Helpful staff. Rescheduled my appointment easily when I had a conflict come up. Friendly shuttle service to and from work. Excellent job replacing the windshield. Even helped with my insurance deductible! More