Serra Chrysler Dodge Jeep RAM Lake Orion

service accurate, quick and friendly My Wrangler was acting up which has never happened before....took it to Tim in service and he hooked up his diagnostic tool...located the loose batter My Wrangler was acting up which has never happened before....took it to Tim in service and he hooked up his diagnostic tool...located the loose battery wires and soon I was on the road again. Experience and top notch care given. Thanks Tim! More

The service was good Brandon was very helpfull The replacement of the trans lines was over the top on cost.My truck only has 60,000ish miles that shouldn't have happened with the lines. The replacement of the trans lines was over the top on cost.My truck only has 60,000ish miles that shouldn't have happened with the lines. More

Easiest purchase experience Purchasing our new Pacifica was the easiest experience I have ever had. Garry Sparkman was great to work with - no pressure and highly professional. F Purchasing our new Pacifica was the easiest experience I have ever had. Garry Sparkman was great to work with - no pressure and highly professional. Finance process was painless and quick. I would not hesitate to highly recommend. More

Listen I've taken four different vehicles to the service center and my advisor Jason has been on top of things to make sure my vehicles are good for the road I've taken four different vehicles to the service center and my advisor Jason has been on top of things to make sure my vehicles are good for the road! I always appreciate honesty and a smiling face! More

Comfortable car buying experience Had a great experience with this dealership. From the appraisal on our trade to the delivery of our new truck, Garry Sparkman and his team saw to it t Had a great experience with this dealership. From the appraisal on our trade to the delivery of our new truck, Garry Sparkman and his team saw to it that we were comfortable with everything. Even going out of their way to introduce us to the after sales departments, Service, Part, and Accessories, so we would feel good should we need help down the road. While a bit quirky, Garry was very thorough in finding us every incentive and rebate possible. You can see him demolish the competition in he YouTube videos. https://youtu.be/KnPZq7J9IS0 More

excellent service I brought my jeep grand Cherokee in for a warranty issue on my struts. The service advisor Timothy May was very helpful, courteous, and went out of hi I brought my jeep grand Cherokee in for a warranty issue on my struts. The service advisor Timothy May was very helpful, courteous, and went out of his way to make sure everything was taken care of. Also, the assistant manager Dan went out of his way to make sure my jeep was taken care of. I highly recommend this dealership and service department to anyone. More

Great service as I've come to expect at Palace Chrysler. The service was done quickly and I was notified of the process. Thanks much. The service was done quickly and I was notified of the process. Thanks much. More

Warranty of rear bumper The paint on the bumper of my 2013 Dodge Ram has started to chip off. I feel this should be a warranty repair but you disagree. This tells me that I The paint on the bumper of my 2013 Dodge Ram has started to chip off. I feel this should be a warranty repair but you disagree. This tells me that I should look to another vehicle brand when I trade in my truck for a new vehicle. If you won't stand behind a obviously faulty paint job I think I will look some where else and at a different type of truck for my next purchase. Everything else was handled well and I would prefer to remain your customer, so the rest is up to you. More

Excellent service It took a while to find the problem, but they found it and repaired it quickly and got me back on the road. The brakes felt funny when I stepped on th It took a while to find the problem, but they found it and repaired it quickly and got me back on the road. The brakes felt funny when I stepped on them and they thought it was a vacuum problem, but it was a caliper sticking. More

Service Brought my Durango in for service and the service department was excellent . Durango is running great no problems. Service was professional and th Brought my Durango in for service and the service department was excellent . Durango is running great no problems. Service was professional and the price was great . I would recommend the service department to anyone More