Serra Chrysler Dodge Jeep RAM Lake Orion

Great Service Service was excellent, stopped in for oil change and expressed a concern about a fluid leak. They changed the oil, found the fluid leak, and brought m Service was excellent, stopped in for oil change and expressed a concern about a fluid leak. They changed the oil, found the fluid leak, and brought me back to the service bay to show me it was the water pump. I appreciated that. Tim took great care of me, helped me get a ride to my doctor’s appointment, and when fixed promptly let me know. The courtesy driver who gave me a ride was great; sorry, I do not remember his name. I appreciate the care and great treatment. I know they try to make it perfect for each customer every time. I understand how hard that is to do; but this time they did. More

Great experience Ken Spence did a wonderful job leasing me my new Jeep as well as my daughters Jeep compass. He was knowledgeable, friendly and funny. He always made Ken Spence did a wonderful job leasing me my new Jeep as well as my daughters Jeep compass. He was knowledgeable, friendly and funny. He always made sure I was comfortable and if I needed anything while I waited through the process of leasing. I leased from Ken 3 years ago for my daughter and I wouldn't have thought to go any where else this year when it was time for her to renew. He was so good, I even got a lease for myself. Thanks to Milosch and to Ken for all your help. Arlene Reaume More

roger kibbie salesperson I have known roger for 15 years he is very good at explaining things. he is very knowledge about Chrysler products. he is excellent at giving you ch I have known roger for 15 years he is very good at explaining things. he is very knowledge about Chrysler products. he is excellent at giving you choices. More

Quick and good job Took my jeep in and got a very fast call back to explain what was necessary for the repair. Repairs were handled with courtesy and promptness. I would Took my jeep in and got a very fast call back to explain what was necessary for the repair. Repairs were handled with courtesy and promptness. I would recommend their service department. More

Super pleased with my experience. I brought my Grand Cherokee in for recall work. They were great. Got it in fast, took care of the problem, gave me a loaner vehicle, returned my veh I brought my Grand Cherokee in for recall work. They were great. Got it in fast, took care of the problem, gave me a loaner vehicle, returned my vehicle the same day, even washed it before they turned it back over to me. My service advisor, Jason, was great. Very pleased. More

Fine 4/ $70 oil change. I was pleased to find that Palace CJR was again offering their 4/$70 oil special. They were backed up 2 hrs in Express Oil previous Friday, today I wa I was pleased to find that Palace CJR was again offering their 4/$70 oil special. They were backed up 2 hrs in Express Oil previous Friday, today I was in and out in 35mins. Missed the car wash previously delivered. I'll be back :) More

Work on my 2000 Sebering The text service Randy and the mechanic did a excellent job of my automobile thank you very much and I would recommend your service department The text service Randy and the mechanic did a excellent job of my automobile thank you very much and I would recommend your service department More

David Rose This is my second car from Milosch. I don't like dealing with sales people but, David Rose is an amazing sales professional and is very helpful. This is my second car from Milosch. I don't like dealing with sales people but, David Rose is an amazing sales professional and is very helpful. More

Screwed Great attention to customer service. Thank you! They found a screw in my tire! So glad that I didn't have to buy a new tire! Great attention to customer service. Thank you! They found a screw in my tire! So glad that I didn't have to buy a new tire! More

Good service and helpful staff We purchased a 2014 Journey from Palace at the beginning of 2016 and have been using the Palace Service Department ever since. We really appreciate t We purchased a 2014 Journey from Palace at the beginning of 2016 and have been using the Palace Service Department ever since. We really appreciate the Department's professionalism and speed of service. The staff is courteous, knowledgeable, fair and honest, and take time to answer any questions. The oil change package (where you purchase 4 oil changes up front) is a great deal. They get you in and out quickly. We have been very satisfied this Dealership. More