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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.2
847 Reviews
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 847 reviews

October 16, 2017

Excellent Service We took our Pacifica in for recall service. Ray Hammond at Milosch Palace not only had recall taken care of, but took the time to go over some of the More

by SUV gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hammond
October 14, 2017

Excellent custom service! Ken Spence has serviced my needs very well over the years and continues to make car buying an enjoyable experience. I highly recommend him to anyone i More

by Jhrishchuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Spence
October 13, 2017

Great service and Fast Brandon is great and fast. He had my Jeep in and out in no time for a software update to the transmission shift pattern. Now it shifts like it should. More

by Jeepsterron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
October 13, 2017

Fast, friendly and reliable service! The service department was great to work with. Brandon took care of all the details. They were knowledgeable, friendly, efficient, and reliable. I wil More

by COLLEEN R SPEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
October 13, 2017

Ken Spence is The Best I have bought and/or leased cars from Ken at Milosch's for about 14 years now. Ken will get you the best price he can. I have tested Ken several tim More

by T.C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Spence
October 06, 2017

Never going back Sold my son a 2011 Ford f150 with a bad motor. Say they put another one in but it is still making lopinig and tapping sound. Said I had 6 month warran More

by Dwight Dwight Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Romolino, Jim Glaeser, Don Milosch Jr
Oct 18, 2017 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We are sorry you weren't satisfied with your experience, and we strive to do better in the future. -Don Milosch Jr.

Oct 19, 2017 -

Dwight Dwight Butler responded

We talked to you Don Milosh Jr. And you treated us different than the people giving you high remarks. If you had treated us the same as you treated all these customers that looked like you we would be giving you high remarks. You told us if the motor you put in our Ford was bad you would take the truck back. We took it to Ford and they told you the motor was bad. So don't tell me you are sorry. If you were you would call us in and try to make it right. We have been driving this truck since June knocking.

October 06, 2017

Grand Cherokee Lease I just leased a Jeep Grand Cherokee from Milosch's Palace Chrysler Dodge Jeep Ram. I have to say that this was the best experience that I've ever had More

by JoeyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry "iCaN" Sparkman
October 05, 2017

Hardest working dealer! Roger Kibbe worked so hard to find us the vehicle that our family needed. First class experience all the way and truly went the extra mile for us. More

by Bridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glaeser, Roger Kibbe
October 05, 2017

Best Service Ever! I’ve been to other dealerships in the past and this dealership was by far the best Jason the service advisor was very knowledgeable and professional h More

by Bpal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service, Jesse the tech
October 05, 2017

Short and sweet, just like I like it. Ray told me how long it would take to complete and we made the appt.for a slow period. Worked out great, ran into two former co workers as well. More

by Carol Rusinowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
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