Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Quick @ easy We went back to Ken Spence to purchase a new minivan and I couldn’t be happier. Thanks for the quick response and ease of deal. Will definitely go ba We went back to Ken Spence to purchase a new minivan and I couldn’t be happier. Thanks for the quick response and ease of deal. Will definitely go back and always ask for Ken:) More
Great Experience! Ken Spence quickly was able to find me the vehicle I was looking for and made the process very smooth. He took care of all the paperwork and made it e Ken Spence quickly was able to find me the vehicle I was looking for and made the process very smooth. He took care of all the paperwork and made it easy to come in and drive away with my new Jeep! More
Ken Spence Thank you Ken Spence for Excellent Customer service and for making my "Jeep" dream come true! The experience was very comfortable and personable! Than Thank you Ken Spence for Excellent Customer service and for making my "Jeep" dream come true! The experience was very comfortable and personable! Thanks Ken! More
Will be back when lease is up Very happy with the quick and painless experience. Ken was fantastic and gave me the insight I needed. It is always a pleasure working with him. Very happy with the quick and painless experience. Ken was fantastic and gave me the insight I needed. It is always a pleasure working with him. More
Garry Sparkman Garry was awesome to work with. Very helpful and patient! He made the process fun and easy. He was easy to contact, and very detailed. Great experienc Garry was awesome to work with. Very helpful and patient! He made the process fun and easy. He was easy to contact, and very detailed. Great experience! More
Awesome salesman. Roger is the best salesman I've ever dealt with bar none. He kept me up to date as he searched for the exact color and options i was looking for. My l Roger is the best salesman I've ever dealt with bar none. He kept me up to date as he searched for the exact color and options i was looking for. My last new vehicle was a Ford, and because of Roger's professionalism and attentiveness to my needs I am now a proud Dodge owner. I will return and send all my friends to Milosch for a lease or purchase. Milosch, you have an awesome salesman in Roger, it's no surprise he has 20+ yrs of sales experience. Thank you for your hard work and dedication. God bless. Charles A. Gilbert More
Great Salesman, Great service/parts manager, Good dealership Overall, the purchase of our used vehicle was very good. Our salesman Roger was 5 star. Roger made the experience a breeze by offering great knowledge Overall, the purchase of our used vehicle was very good. Our salesman Roger was 5 star. Roger made the experience a breeze by offering great knowledge and expertise. He made It seem as if we were purchasing from a family member or close friend. Zero "salesman" pressure from Roger, and for that we will definitely do business with him again. The parts guy Tyler was also awesome to work with. We didn't feel very "welcome" or "important" to the Used car manager but the service given from Roger, Tyler, and the finance department made up for his minimal customer service. More
Wonderful Customer Service!!! Everyone was so helpful. I had a horrible experience at another dealership and Milosch was more than happy to get me in the same day within a hour n Everyone was so helpful. I had a horrible experience at another dealership and Milosch was more than happy to get me in the same day within a hour notice. Oil changed and brakes checked. they even washed my vehicle. I was so pleased with the service I received and would gladly recommend them. Keep up the wonderful service!!! More
New vehicle purchase It was a pleasant experience and I did not feel them advantage of by the dealership. The transaction with Bob was more on the phone after a Sunday vi It was a pleasant experience and I did not feel them advantage of by the dealership. The transaction with Bob was more on the phone after a Sunday visit to the lot. More
Great Service with New Purchase I have purchased two new vehicles from Palace Chrysler and I am happy with the service. I got a Town & Country and a Patriot, both with Terry T as my I have purchased two new vehicles from Palace Chrysler and I am happy with the service. I got a Town & Country and a Patriot, both with Terry T as my salesman. He was not pushy, and was real down to earth. When I bring in my vehicles for an oil change or service, I will seek him out to say hi. I have no complaints on the sales side. The service side is pretty good as well. I would only suggest to bring in vehicles for an oil change during the week. I did have a long wait on a Saturday for an oil change, and now bring in the vehicles during days off during the week. Also, I have two girls and they love the free popcorn and the fish tank. More