Serra Chrysler Dodge Jeep RAM Lake Orion

If you like service techs that lie (Patrick Speer “hour-hour and half tops!”) to you about warranty repairs and service managers (Jim Gentry) who blames anybody but their own people for problems that “hour-hour and half tops!”) to you about warranty repairs and service managers (Jim Gentry) who blames anybody but their own people for problems that you experience in their service department then this is the place for you. Take your car to any other dealer in Michigan but stay away from this one until ownership hires a team of people that actually care about customer service and getting it right. More

Milosch Palace has been my number 1 dealerships for many many years. I did not know what to expect due to Covid19, the service Was still phenomenal. Keep up the good work and the excellent customer service. many years. I did not know what to expect due to Covid19, the service Was still phenomenal. Keep up the good work and the excellent customer service. Special thanks to Jp I rate him a 10 for always finding the cars I ask for. Thanks everyone great teamwork. Nina in finance is awesome , Tracy I appreciate your professionalism. Barbara Jackson More

Milosch Palace is still my go to dealership Roger put my deal together in a timely and efficient manner and at a fair price. He was friendly and was always quick to respond to any question that Roger put my deal together in a timely and efficient manner and at a fair price. He was friendly and was always quick to respond to any question that I had. Vehicle delivery was done within 24 hours of deal completion. I've been dealing with Milosch Palace for over 10 years and will continue to do so. More

This is our 4th vehicle we have gotten from Rodger. He is a very pleasant salesman and he can get the job done. He knows his products very knowledgeable. a very pleasant salesman and he can get the job done. He knows his products very knowledgeable. More

Pete Moreau and Murph did a great job I am very happy with the service. Excellent customer service and very satisfied with the Jeep compass with the service. Excellent customer service and very satisfied with the Jeep compass More

They service was excellent. My salesman was on top of my timing needs and had things prepared for me when I arrived. It was a great experience. my timing needs and had things prepared for me when I arrived. It was a great experience. More

Sales Experience I went with my husband to purchase a new Jeep Wrangler. We were introduced to Wade Roberts. He was very professional from start to finish . His frien I went with my husband to purchase a new Jeep Wrangler. We were introduced to Wade Roberts. He was very professional from start to finish . His friendly and calming disposition made the whole process a great experience. He was very informative and loved the no hassle approach. Thanks so much for making a repeat customer feel like family. More

Chris was very helpful with explaining the service area and mechanics of the vehicle. It was translated in a easy to understand way great experience and mechanics of the vehicle. It was translated in a easy to understand way great experience More

I have had several very poor experiences now. I’m moving on from this dealer. Beware the scam! Several times now they were either super incompetent or purposely scammy with respect to how they treated me on from this dealer. Beware the scam! Several times now they were either super incompetent or purposely scammy with respect to how they treated me and my vehicle that I’m now driving out of my way to go to another dealer and likely will not purchase from this dealer again. For what it’s worth, the guys up front that you will deal with are great - but the behaviors of the mechanics, foreman and others that actually handle the vehicles is to be avoided. More

Great eaperience at Milosch for my daughter! Took my daughter to Milosch to purchase her first car after graduating from college. After visiting other dealerships with her, Milosch really was th Took my daughter to Milosch to purchase her first car after graduating from college. After visiting other dealerships with her, Milosch really was the best experience and was very enjoyable. More