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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 845 reviews
September 09, 2021
Brandon in service went above and beyond to get my truck towed and diagnosed serviced including oil change and recalls needed to be done thank you for your quick response and professional help towed and diagnosed serviced including oil change and recalls needed to be done thank you for your quick response and professional help More
by Freddy K
Employees Worked With
Brandon in service
September 07, 2021
Vinnie was awesome! They made it so easy. Finance manager too! Gave me a great trade in value also. Great team you have there at Milosh too! Gave me a great trade in value also. Great team you have there at Milosh More
by Nbanda
September 07, 2021
My breaks were having an issue and I just drive it up there with no appointment. They took it in and called the next day with the issue and a technician stayed late to fix it as we were leaving for up no there with no appointment. They took it in and called the next day with the issue and a technician stayed late to fix it as we were leaving for up north. They were very helpful and went above and beyond especially with the shortage of employees!! I was very grateful! More
by April
Employees Worked With
Brandon
September 01, 2021
Great place to find a car! Professional and makes the process easy. They did a great job and make it a great experience for the buyer process easy. They did a great job and make it a great experience for the buyer More
by Kathyroesner
Employees Worked With
August 31, 2021
Nice and friendly Repair store the work was done on an accepted time frame she did a great painting Job should I have a Repair Job in the future I will definitely come back Thanks on all who was involv accepted time frame she did a great painting Job should I have a Repair Job in the future I will definitely come back Thanks on all who was involved Norbert Buchert More
by Nortin
Employees Worked With
Dan Dannison
August 30, 2021
I had my Ram truck serviced for an oil change and tire rotation today. I was promptly greeted by Rob Laird. The express lane was farily busy when I arrived, but surprisingly my wait time for the work to rotation today. I was promptly greeted by Rob Laird. The express lane was farily busy when I arrived, but surprisingly my wait time for the work to be done was a lot less than the original estimate. Upon completion, Bob Lovett went over the work that was done, including the multipoint inspection. Both Rob L. and Bob L. in the service department were very courteous and helpful. My truck was washed which was an added touch to the experience I had at Milosch's Palace today. The waiting area is very nice, including a small cafe to purchase food and drinks. Complimentary popcorn (freshly made) and coffee also are available. Many thanks to the service team!! More
by brianmedved
Employees Worked With
Rob Laird, Bob Lovett
August 23, 2021
Super fast and great customer service. Love this team.. Oh yeah, their body shop - same, outstanding. Always keep you informed with what is happening with your car (jeep) and quality has always been great. Oh yeah, their body shop - same, outstanding. Always keep you informed with what is happening with your car (jeep) and quality has always been great. More
by ST392
Employees Worked With
Service Advisor
August 21, 2021
Good dealership with good pricing and great customer service. Thanks service. Thanks More
by peyez4u
