Serra Chevrolet - Service Center

Well about 5 years ago my wife and I were out just riding around and looking for a 8 passenger vehicle I was on our way to another dealership and stopped by to look around when my wife saw this 2017 Traver around and looking for a 8 passenger vehicle I was on our way to another dealership and stopped by to look around when my wife saw this 2017 Traverse took a Tess drive the salesman was so nice and impressed my wife and I she said that she wanted it. It has been good service ever since. More

Did a good job and was quick. I always take my car there. I bought it there. I always take my car there. I bought it there. More

Dealership was very helpful in the process of my vehicle thanks for the good work. thanks for the good work. More

Edward Williams was great to work with. This is the second vehicle we have purchased from him. Would highly recommend. This is the second vehicle we have purchased from him. Would highly recommend. More

As always, the experience and service were great. Serra has been my go to service department for 20+ years. Serra has been my go to service department for 20+ years. More

Very fast and efficient with my repairs. I was in and out within 2 hours! I was in and out within 2 hours! More

ignals not working. Also asked them to take a look at my recently replaced catalytic converter to make sure it wasn’t aftermarket. As well as a quote for the roof panel Also asked them to take a look at my recently replaced catalytic converter to make sure it wasn’t aftermarket. As well as a quote for the roof panel strips. Of course they charge me a diagnostic fee. No problem .I was told if they do the work, it would be applied to the cost. Turns out the problem was the battery. So I get them to replace the battery and lo and behold I’m still charged the diagnostic fee!! And the excuse they gave was that the battery was something different and didn’t apply . So I’m still responsible for paining the diagnostic fee. I will never take my care back there for nothing and will definitely never buy another Chevy vehicle. Wish there was a rating of zero, but 1 will have to do😡 More

Unfortunately the customer service was clouded by one of the desk people, Johnny Chenault, who was a complete xxxxxxx 2 days in a row. Everyone else was super nice and helpful. I completely avoided him th the desk people, Johnny Chenault, who was a complete xxxxxxx 2 days in a row. Everyone else was super nice and helpful. I completely avoided him the second day but when asking a simple question about my warranty my second tech said he wasn't sure and asked Johnny. Johnny mumbled something and said that was a stupid question and walked away. I have always had great service but will avoid this assclown from here on out. He is in a customer service roll... have some decency. More

Great customer service, I was in tears with the outcome of getting in a new car and my car salesman made that happen. Overwhelmed with excitement thanks Que you are good at what u do. of getting in a new car and my car salesman made that happen. Overwhelmed with excitement thanks Que you are good at what u do. More

Ashley Brown, the internet specialist put us in touch with Kerry Boles and in less than 25 minutes we had made a deal between internet and text messaging. Randy Hughes was willing to work with us being r with Kerry Boles and in less than 25 minutes we had made a deal between internet and text messaging. Randy Hughes was willing to work with us being return customers. They had it ready for us to pick up the next afternoon. Thanks again Serra Bartlett. More