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This rating includes all service center reviews, with more weight given to recent reviews.
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442 Reviews of Serra Chevrolet - Service Center
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August 18, 2023
I purchased my vehicle July 1st 2023 it's been back to service 3xs. This last time they didn't fix it at all. service 3xs. This last time they didn't fix it at all. More
by richardparker234
Verified CustomerEmployees Worked With
August 10, 2023
Had a good experience with the service department on my visit. Customer service good ad visit. Customer service good ad More
by tyler1002
Employees Worked With
August 05, 2023
I had a good experience at the service department. Customer service was nice to me. Customer service was nice to me. More
by tyler1002
Employees Worked With
August 01, 2023
The salesman was very helpful with finding a comfortable affordable vehicle that suits my needs. affordable vehicle that suits my needs. More
by Shanta C
July 31, 2023
Kid and answer, good options respect to repair my car Respect my appointment time Call me when my car is ready car Respect my appointment time Call me when my car is ready More
by Edduve
July 30, 2023
Vicky lied to me and told me my air conditioning (under warranty) couldn’t be fixed unless I paid out of pocket to repair a broken mirror. Blatant lie to try and get me to pay for service that was unnecess warranty) couldn’t be fixed unless I paid out of pocket to repair a broken mirror. Blatant lie to try and get me to pay for service that was unnecessary. I will never take my car back here More
by Jackingram101
Employees Worked With
July 30, 2023
I am satisfied with the way I have been treated on that day thank you day thank you More
by clarjudkins
July 28, 2023
Your servers were very great 1 to 10. I’ll give you 10 keep up the great work I’ll give you 10 keep up the great work More
by Jessewarren
July 26, 2023
My wheel was damage when tires were rotated. Service manager ended up ordering me a new wheel. They installed my spare while I waited on the new wheel. When the new wheel came in I changed it ou Service manager ended up ordering me a new wheel. They installed my spare while I waited on the new wheel. When the new wheel came in I changed it out with the spare. I had a hard time getting the lug nuts off because they were over tightened. I had to use a cheater bar. If I had to change this on the side of the road I wouldn’t be able to break the lug nuts loose with the original lug wrench. I suggest tighten lug nuts to factory specs. In addition, when removing wheels, be careful when removing lugs to avoid damaging wheel. All this could have been avoided. More
by dustyunderwood
Employees Worked With
