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Serra Chevrolet - Service Center

Birmingham, AL

3.6
442 Reviews
Call Service Center (205) 853-2906
Today: 7:00 AM - 6:00 PM Closed Now
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442 Reviews of Serra Chevrolet - Service Center

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November 22, 2023

Always in and out quickly. Great customer service. Pays attention to detail when servicing my vehicle. More

by kimdixon514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Serra Chevrolet responded

We appreciate your input, Kim. We're glad to hear that you are consistently impressed with the service we offer here at Serra Chevrolet Birmingham. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Serra Chevrolet Birmingham Team

November 04, 2023

The service department is straightforward with you and give updates if needed while you wait. More

by phillip449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Serra Chevrolet responded

Phillip, thank you for your kind words. We feel our service department is what makes Serra Chevrolet Birmingham special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Serra Chevrolet Birmingham Team

More
November 03, 2023

Very fast & work is done properly. Oil change & tire rotation was the scheduled work order More

by lamarknows14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Serra Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Serra Chevrolet Birmingham Team

October 29, 2023

They have always been very helpful with good service and communicate about what is needed to keep you happy More

by Liptrot.terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Serra Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Birmingham Team

October 26, 2023

Good customer services, prices are a little high but overall was good, and good attitude More

by yaneth.ardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Serra Chevrolet responded

Yaneth, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Birmingham! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Serra Chevrolet Birmingham Team

October 22, 2023

Super service and customer service! Good place to take your car to maintain. I definitely consider to come back for next time. More

by lydajota75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Serra Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Serra Chevrolet Birmingham special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Serra Chevrolet Birmingham Team

More
October 19, 2023

I have gotten very good service and fast service. I am very so much pleased with the people that attended me. Thank God for you all More

by eljames00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Serra Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Serra Chevrolet Birmingham Team

October 17, 2023

Tessa and Vicki was great, very polite and keep me informed of what was going on with my vehicle More

by Nathanschuster1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Nathan. Sincerely, The Serra Chevrolet Birmingham Team

October 16, 2023

Vichi and everyone I spoke with Eric Sarah did a very good job of keeping me informed of my truck when it was in the shop and exactly what we were going to do and even to the end when the sales people ca More

by David.mckayStubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us, David! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

October 15, 2023

My experience with them I had a inspection and work done but it was not complete. When I call to talk to them no response. More

by boyd_harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa McCown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Serra Chevrolet responded

We would like to thank you for sharing this review, Harry. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Serra Chevrolet Birmingham Team

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