442 Reviews of Serra Chevrolet - Service Center
No communication Bad customer service there was no communication with me while my car was being repaired.I had to call or come by to find out what was going on and the Bad customer service there was no communication with me while my car was being repaired.I had to call or come by to find out what was going on and then wasn’t told must. More
Just nice people Just like the way I am treated. Gghhhhhhhhhhhhhhh hhhhhhghh. I think the best thing is that you have many high levels of them you know and what they a Just like the way I am treated. Gghhhhhhhhhhhhhhh hhhhhhghh. I think the best thing is that you have many high levels of them you know and what they are More
Took care of my truck ,made me feel great about my visit Good service and treatment to me and keeping me informed Made everything work out to my liking glade that I had this service taken care of hear Good service and treatment to me and keeping me informed Made everything work out to my liking glade that I had this service taken care of hear More
THANK YOU Tessa is always efficient, thorough, and professional!! Thanks for a good experience!!! I think those twelve words are a good summation of my servic Tessa is always efficient, thorough, and professional!! Thanks for a good experience!!! I think those twelve words are a good summation of my service experience. More
Service I was very disappointed with Serra Chevrolet's service department. I am from out of town and my car broke down and had to be towed to them. It was e I was very disappointed with Serra Chevrolet's service department. I am from out of town and my car broke down and had to be towed to them. It was easy to get in touch with Tess the first time to find out about my car, but then it was impossible to get her. I finally had someone else pick up my car and bring it to Tupelo, MS where I live. I use the Blackmon Chevrolet here, I found out that everything was covered under warranty except a plug, it cost me approximately $12.00, Serra/Tess quoted me around $650 to fix it. As for my experience, I would never return to Serra Chevrolet again for any reason and would not recommend them either. More
I cannot believe this is a Chevrolet dealership. I have bought vehicles from other dealerships and never have a had such a terrible experience. There was no communication among the departments. The s I have bought vehicles from other dealerships and never have a had such a terrible experience. There was no communication among the departments. The service/detailing is absolutely awful. Considering the vehicle was "detailed" three times and each time looked the exact same with crumbs in the center console, food under the seats, and added stains from not wiping off the cleaner on plastic/chrome parts all while taking over 3 hours to complete. When advertising a keyless entry and then having to wait 3 weeks to obtain the key fob is unacceptable. Shannan and Robbie weren't of any assistance and were borderline rude. This establishment shouldn't bear the name Chevrolet, it's more like a small used car lot. Thank you for asking for a review. More
Service Tess is great she take good care of me when I come to the service I don’t ask for no one else but her Tess is great she take good care of me when I come to the service I don’t ask for no one else but her More
Trash This lady wasted my time. Write down information that I did not authorize while I was on the line with my bank. Invited me in with an email offering m This lady wasted my time. Write down information that I did not authorize while I was on the line with my bank. Invited me in with an email offering me a gift and when I arrived did not even mention the gift. Offered her personal advice that i did not ask for and low balled me on my trade. More
Very frustrating!!!! Worst service I have ever had!!! I had to keep calling to check on the status of my vehicle. Never felt like the service writer was my advocate AT A Worst service I have ever had!!! I had to keep calling to check on the status of my vehicle. Never felt like the service writer was my advocate AT ALL! Oh and and after a $1600 repair, my problem is still not fixed!!!!! More
Service I would recommend this dealership for anyone who’s looking for reliable service for your vehicle. This is all that I need to say at this time. I would recommend this dealership for anyone who’s looking for reliable service for your vehicle. This is all that I need to say at this time. More