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This rating includes all service center reviews, with more weight given to recent reviews.
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442 Reviews of Serra Chevrolet - Service Center
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February 05, 2020
I made my service appointment online. The Rep stated they didnt see appointment. He stated they had issues receiving online appointments. They got me in and out in a timely manner. Thanks to my s they didnt see appointment. He stated they had issues receiving online appointments. They got me in and out in a timely manner. Thanks to my service Reps. I apologize,for not rememnering his name. More
by harries59
Verified CustomerEmployees Worked With
January 21, 2020
Horrible , bought 2 corvette there and MC , and service but never again back to Edwards , took my money and did t fix my car , twice which I could give you a zero ,the lady on survey wasn’t the problem the but never again back to Edwards , took my money and did t fix my car , twice which I could give you a zero ,the lady on survey wasn’t the problem the other write was the issue More
by fjrsold
Employees Worked With
January 15, 2020
I enjoyed my efficient and time conscious visit. The staff was courteous. The waiting area was clean. The sales department was friendly also. I drive from Mount Olive so that I can have my vehicle ser staff was courteous. The waiting area was clean. The sales department was friendly also. I drive from Mount Olive so that I can have my vehicle serviced because of the Serra Chevrolet"s staff. More
by mavisbb2011
Employees Worked With
January 14, 2020
Everyone at the Serra dealership in centerpoint is always nice is always courteous I did not have to wait a long time the service was excellent nice is always courteous I did not have to wait a long time the service was excellent More
by LBURSON26
Employees Worked With
January 01, 2020
Great service and professional care was kind got my vehicle back to me as fast as they could and loved the first service being freee and professional care was kind got my vehicle back to me as fast as they could and loved the first service being freee More
by Marvinj869jolt
Employees Worked With
December 27, 2019
Disgusted They are rude and they are so dishonest and I’m totally not ever going there for anything again! Everything n my car was stolen and I have contacted a They are rude and they are so dishonest and I’m totally not ever going there for anything again! Everything n my car was stolen and I have contacted an attorney and I plan on going to the news. I have made many many attempts to contact the general manager and I get no call back. More
by Luv2laugh8206
Employees Worked With
Body shop manager
December 24, 2019
Transmission replacement Awful service, take forever to get back to you and then lied about when the car would be ready. Took almost three weeks to get my car back for a trans Awful service, take forever to get back to you and then lied about when the car would be ready. Took almost three weeks to get my car back for a transmission change. Also, my starter is all the sudden acting weird and it was perfectly fine before I sent it in. Never would use them again More
by Walton7911
Employees Worked With
December 13, 2019
Service and sales I had a Terrible experience with my service on this vehicle i only had it 3 weeks and I had told the service advisor about the brake issue they came b I had a Terrible experience with my service on this vehicle i only had it 3 weeks and I had told the service advisor about the brake issue they came back and told me that everything was fine but it wasn’t turned it it was a rotor and brake issue.i purchased this vehicle in July with less than 20k miles on it and I’m spending money already I had an conversation with the service manager didn’t get anywhere no results he stated when you buy a used vehicle you get what you pay for but I spent 25 thousand new car money when I could have purchased a new one like I wanted to from the start.I will not be bringing my vehicle back for service anymore will visit the other Chevolet dealer in the area.Also just recently I had to More
by ecrush200
Employees Worked With
Robbie letts
December 10, 2019
Oil Change I Originally went in for an oil change , while I was there they preformed a recall function and I was still out in an hour great service guys I Originally went in for an oil change , while I was there they preformed a recall function and I was still out in an hour great service guys More
by alanm771
Employees Worked With
December 06, 2019
The service center Service is always satisfactory but the last one I came in the guy that handled my appointment didn’t have everything done that I ask for. Had to bring Service is always satisfactory but the last one I came in the guy that handled my appointment didn’t have everything done that I ask for. Had to bring it back the next day to finish. Also said he could find my warranty information which is Chevrolet extended warranty. Waited an extra day cause he expected me to produce papers on it instead of looking it up by my VIN. More
by Magila
Employees Worked With
Didn’t get his name I was so upset cause I was going out of town and it was just an inconvenience to have to come back twice
