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442 Reviews of Serra Chevrolet - Service Center
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June 11, 2020
February,march I can to have my transmission fluid changed it was burnt it was not changed, april they changed it I was not told changed it was burnt it was not changed, april they changed it I was not told More
by karims
Verified CustomerEmployees Worked With
Other Employees :
SERVICE MANAGEMENT KNEW KNEW ABOUT THIS UNARMED DEALING
June 11, 2020
No professional business ethics, it takes an act of Congress to get in touch with the service department, car was in their service department a week and they couldn't fix it, still rattling at 4 cylind Congress to get in touch with the service department, car was in their service department a week and they couldn't fix it, still rattling at 4 cylinder mode and they test drove it numerous times got tired of the run around on it needed a car, cost me $130 for nothing. More
by STNGRAY
Employees Worked With
June 11, 2020
Great service from all employees. Dealt with got my vehicle in and out in a timely manner and I look forward to seeing them for my next service vehicle in and out in a timely manner and I look forward to seeing them for my next service More
by Bread ford
May 28, 2020
Service was great. Tessa took care of all extended warranty claims flawlessly, and Josh diagnosed and performed all nessesary repairs in a timely manner. More than happy with my experience would recom warranty claims flawlessly, and Josh diagnosed and performed all nessesary repairs in a timely manner. More than happy with my experience would recommend to anyone and wouldn't hessitate to bring my vehicle back. Thanks Serra Chevrolet! More
by wonders20
May 27, 2020
Friendly service and got us in and out in good time. Probably will return if this type service stays the same. May even consider purchasing a vehicle Probably will return if this type service stays the same. May even consider purchasing a vehicle More
by Kevin
Employees Worked With
May 26, 2020
I love the customer service,and the service discounts I get! The technicians do great professional work. The service is fairly quick and good thanks get! The technicians do great professional work. The service is fairly quick and good thanks More
by Londonsamuel10
Employees Worked With
Other Employees :
Robert Purdy, Summer Wales, Payden Sewell, Eric Musso
May 26, 2020
Tessa is so nice she always treats me the same way every time I come in I always ask for her very she good at her job time I come in I always ask for her very she good at her job More
by Maliyah
Employees Worked With
May 23, 2020
I was given a quote on a repair and told about the covid-19 discount. I told Tessa I would come back. Two weeks later i called and I told Tessa I would be in the next day and she said I didn't need an covid-19 discount. I told Tessa I would come back. Two weeks later i called and I told Tessa I would be in the next day and she said I didn't need an appointment. When I came in Tessa didn't give me the covid-19 discount and couldn't give me a reason why. I reminded her of what she quoted and she told me she would try to find the initial quote (mind you she said she would put a note on my account). Eventually she said I will go ahead and honor the discount but the part wasn't in stock so I would need to come back the next day. I asked if she could call and let me know that the part was in. She never called. The next morning I called several times and left several messages which were never returned. I wasn't told about any warranty on the parts or repairs. I am satisfied with the repair. However I am still completely disappointed in the lack of service I received from Tessa Abdoli.(name listed on her business card) I hope I never have to come back to Serra for any reason. And I can't recommend this company in good conscience. More
by UNTOLDNICKEL
Employees Worked With
May 20, 2020
Tessa always provides a good experience in the service department when I schedule service to be performed. Most of the time I can just drive up and get a service performed without an appointment. department when I schedule service to be performed. Most of the time I can just drive up and get a service performed without an appointment. More
by NICK
Employees Worked With
May 20, 2020
Professional and courteous . Timely, clean and efficient. Dependable, convenient, knowledgeable. Always priced within budget. Quick and helpful when researching and applying warranty guidelines. Pretty Servi Dependable, convenient, knowledgeable. Always priced within budget. Quick and helpful when researching and applying warranty guidelines. Pretty Service Rep. More
by cliffordstrong54
Employees Worked With
