Serra Chevrolet - Service Center

I got a ride home and they pick me up to get my truck. The service rep was very professional. The service rep was very professional. More

Good job very nice people treated very good will love to come back. Call me when my car were ready. Thanks for helping me.l to come back. Call me when my car were ready. Thanks for helping me.l More

nice staff and lots of smiling faces ready and willing to help . will go back for my next oil change and tire rotation. extra word to meet word min help . will go back for my next oil change and tire rotation. extra word to meet word min More

I brought my car 2014 impala to be serviced / stabilizer needs servicing and they kept the car 3 or 4 weeks not fixed . Had to take the car to premier Chevrolet needs servicing and they kept the car 3 or 4 weeks not fixed . Had to take the car to premier Chevrolet More

Very professional and quick service, service writer was very knowledgeable of the services that needed doing. I would recommend this service department to all my friends and family. very knowledgeable of the services that needed doing. I would recommend this service department to all my friends and family. More

Our transmission went out in Birmingham. We talked to other dealerships, and they said it would be weeks before we could get it fixed. Called Serra, and they had it fixed with a week and a half! Very ple other dealerships, and they said it would be weeks before we could get it fixed. Called Serra, and they had it fixed with a week and a half! Very pleased. More

Took a week for them to answer my call. At first they couldn’t find my car after a week it was there then after 2 weeks they didn’t know where my car key was. It’s was stressful waited two months just to couldn’t find my car after a week it was there then after 2 weeks they didn’t know where my car key was. It’s was stressful waited two months just to get my car fixed and a set price. Then when it was fixed the price went up $300. The only good thing I can say is that my car riding smoother than before. My car was also full of ants. More

My car had all this glue and scratches on it from the repair as well as my interior dirty. I feel that since u had it darn near 2 months the least u could have done was clean it up. repair as well as my interior dirty. I feel that since u had it darn near 2 months the least u could have done was clean it up. More

Started out fine. But service is slacked lately. Wanted a diagnostic for my car and they kept it for 2 days. Never did the diagnostic and I had to eventually get my car back because I had to get to work. And diagnostic for my car and they kept it for 2 days. Never did the diagnostic and I had to eventually get my car back because I had to get to work. And I didn't have any other transportation. More

The customer service department especially Tessa is wonderful. She’s always very nice and cordial no matter what’s going on. She’s very professional with a great attitude. wonderful. She’s always very nice and cordial no matter what’s going on. She’s very professional with a great attitude. More