Serra Chevrolet - Service Center

Replaced a engine. $9000…and my engine light is back on two weeks later. On the way home noticed the AC was acting up they said it was just bad luck it went out while $9000…and my engine light is back on two weeks later. On the way home noticed the AC was acting up they said it was just bad luck it went out while in their care. Now the engine light is on for a over clocked code or something. When I got home I also noticed things like torn insulation hanging inside. Definitely won’t be going back to those guys. More

i brought my truck down to find out what was wrong with my AC,they said they could not tell till the AC quit completely..That is not satisfactory..I use my truck for traveling and need my AC working.Hard t my AC,they said they could not tell till the AC quit completely..That is not satisfactory..I use my truck for traveling and need my AC working.Hard to roll the windows down for air when it is raining.. More

Quality of work was good but did a tire rotation I did not ask for. not ask for. More

The dealership sent out coupons for your vehicle service, but they stated that you can’t present them anymore. but they stated that you can’t present them anymore. More

Service dept is excellent. They are fast, efficient and friendly.They stay in touch with you. They are fast, efficient and friendly.They stay in touch with you. More

They are very professional and get the work done in a timely manner. I will always come back for servicing on my truck timely manner. I will always come back for servicing on my truck More

Tessa was good she help me will the problem I had when I arrive , everything work out ,Ok thanks, hopefully next visit will be even better, service dept only has Tessa need more people to help o I arrive , everything work out ,Ok thanks, hopefully next visit will be even better, service dept only has Tessa need more people to help on service because customer service and quickness is so important in that way waiting time is more shorter. I send out more coupons to email or mail thats a BIG BIG help to customer with car porblems More

Convenient location for the service I needed and appointment scheduling. Not a long wait time. appointment scheduling. Not a long wait time. More

Had a great response and the people there were super nice,which made my wait even more pleasurable nice,which made my wait even more pleasurable More

I was informed that my problem had been repaired but when I collected my vehicle I still had the same problem. I collected my vehicle I still had the same problem. More