Serra Chevrolet - Service Center

I really like the nice and helpful people who work at this dealership, wouldn't want to go anywhere else. this dealership, wouldn't want to go anywhere else. More

Excellent customer service and friendly! !!😍 EXCELLENT!!! EXCELLENT!!! EXCELLENT!!! YOU GUYS ARE THE BEST!!! VERY FRIENDLY!!! !!😍 EXCELLENT!!! EXCELLENT!!! EXCELLENT!!! YOU GUYS ARE THE BEST!!! VERY FRIENDLY!!! More

xxxx had my truck 2 weeks then call me saying they don’t have a diesel mechanic have a diesel mechanic More

They helped me when all others in the city were simply being lazy xxxxx. They got me in there without an appointment and gave me an oil change, then sent me on my way. When it comes to ‘On the spot’ servi being lazy xxxxx. They got me in there without an appointment and gave me an oil change, then sent me on my way. When it comes to ‘On the spot’ services as simple as oil changes and fluid checks … Serra tops all others in Birmingham. More

You guys are crooks, You tried to overcharge me thinking I didn’t do the research on the part you were going install, it only took 10 screws for you to remove the front bumper. You tried to charge me $900 d I didn’t do the research on the part you were going install, it only took 10 screws for you to remove the front bumper. You tried to charge me $900 dollars saying the labor was 4 hours, I’ll never use your services again. You lost a loyal customer. More

I am still not happy with my previous service at this dealership. My brakes are still squeaking and it is not normal wear and tear. I’ve only had the car 8 months dealership. My brakes are still squeaking and it is not normal wear and tear. I’ve only had the car 8 months More

The dealership is a very good company. There employees are always helpful and nice to customers. I would not use anyone else. There employees are always helpful and nice to customers. I would not use anyone else. More

They were honest in the assessment of the issue, concerning my 2018 Chevy Trax, and much better than the dealership, I wound up going to, …I wish, (in hindsight), that I could have chosen them to do concerning my 2018 Chevy Trax, and much better than the dealership, I wound up going to, …I wish, (in hindsight), that I could have chosen them to do the actual work, … but the work was finally completed and I am finally back on the road, … More

I had my vehicle towed to their location for a diagnostic to see what was going on what keep making it not crank what keep killing the battery what keeps short circuit the battery what's going on with the w to see what was going on what keep making it not crank what keep killing the battery what keeps short circuit the battery what's going on with the whole entire car now the transmission needs work as well still don't know why it's not cranking but I'm fixing a transmission don't know what's going on to this day and have paid out of pocket at this dealer hundreds of dollars already whenever you pay for a diagnostic whatever the problem is and you are the owner being the dealer should be able to tell the customer something why is it not cranking what the problems could be also why all of a sudden the transmission is no longer working and it was doing fine the only problem was trying to crank it but finding out everything that I had no problems with instead and still don't know what's going on with the cranking More

.service rep seemed very rude when asked her a few questions about the services that was done to my car. questions about the services that was done to my car. More