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Serra Chevrolet

Bartlett, TN

3.9
472 Reviews
We Keep It Simple No Games. No Haggling. No Hassle. You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal. We're On Your Team We Promise to Find the Best Vehicle for You. Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price. We'll Earn Your Business We Offer the Most Money for Your Trade. Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not! We're Here To Stay Our Values Are Timeless. We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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7850 US-64

Bartlett, TN

38133

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Showing 472 reviews

October 11, 2025

Armand was knowledgeable and patient whenever I called. Also he would return my calls or text me promptly. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand, Service Technician, Josh
October 09, 2025

Sales and service both do a fantastic job. Armand in service goes above and beyond! More

by highcut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand in Service
October 08, 2025

I can tell that this dealership has changed somewhat within the last couple of years. Customer service has decreased. More

by michellewhitaker
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Robinson
October 07, 2025

Very unhelpful service writer, with very little knowledge. I truly will not be back. Unimpressed with dealership. More

by centuryriverride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2025

The service department is very friendly and professional. I will be taking my car for future appointments More

by krktr0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2025

They did a great job replacing my truck's transmission through the insurance company. Thank you very much. More

by studiojuanojeda
Recommend Dealer
Yes
Employees Worked With
Armand
October 05, 2025

My car was serviced for a tire that had a nail. I needed a new tire. The wrong type and size was placed on my Cadillac XT5 My car has Michelin tires and a Bridgestone with a different size was More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Planter
October 04, 2025

Good service. Oil change price was high. Though washer fluid was part of oil change but I was charged for fill up of flu More

by samanthawatsonm
Recommend Dealer
Yes
October 03, 2025

The service center is good when in person, trying to call and get someone on the phone is near impossible. Also prices have raised on basic services recently (oil change/tire rotation) that while expected to More

by Tyrell6707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

They working me into their schedule. Was constantly communicating with me about the status of vehicle. Gave me a ride to pickup my eye glasses! Advised me of ways to make payments for pa More

by Mamie’s Blue Colorado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand Planter service advisor, Jorden Flowers sales consultant
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