Serra Chevrolet

ignals not working. Also asked them to take a look at my recently replaced catalytic converter to make sure it wasn’t aftermarket. As well as a quote for the roof panel Also asked them to take a look at my recently replaced catalytic converter to make sure it wasn’t aftermarket. As well as a quote for the roof panel strips. Of course they charge me a diagnostic fee. No problem .I was told if they do the work, it would be applied to the cost. Turns out the problem was the battery. So I get them to replace the battery and lo and behold I’m still charged the diagnostic fee!! And the excuse they gave was that the battery was something different and didn’t apply . So I’m still responsible for paining the diagnostic fee. I will never take my care back there for nothing and will definitely never buy another Chevy vehicle. Wish there was a rating of zero, but 1 will have to do😡 More

My Salesman Kevin Hall Was GREAT. 10/10 Highly recommend. He was very kind and helpful, if you are ever looking for a car go see him at Serra Chevrolet. You Will not Regret it, And wi 10/10 Highly recommend. He was very kind and helpful, if you are ever looking for a car go see him at Serra Chevrolet. You Will not Regret it, And will Walk out Showing all 32 of your teeth!!! More

My experience started off Very good, they were friendly and helpful I was excited about the experience, but then it became the normal crappy car buying experience and suddenly they are telling you the pric and helpful I was excited about the experience, but then it became the normal crappy car buying experience and suddenly they are telling you the price is higher.l price for the same deal. Just be honest upfront and don’t play games, well luckily there is other dealerships that want your business, lost a customer for life. Oh the last thing take the vehicle home for the night it has no gas so put some gas and we will reimburse you, also never happened so I actually lost money trying to purchase from them, just a ave your time and go someplace else. More

i was very pleased with MR Fred he was not pushy he he understood what i wanted and made sure i got into my 2019 i will be sending him more people he is great and very helpful took time to explain things understood what i wanted and made sure i got into my 2019 i will be sending him more people he is great and very helpful took time to explain things to me and told me if i ever needed to ask anything give him a call More

Very nice helpful with your needs also concern with your budget really fair people thanks to Eugene Mcneal i shall buy at this dealership again and tell others i Tyrone Taylor is very happy with my purchase budget really fair people thanks to Eugene Mcneal i shall buy at this dealership again and tell others i Tyrone Taylor is very happy with my purchase of a 2011 ford f 150... More

Ray Mcneely Was awesome and very professional! If your looking for a great reliable car please do not hesitate to go see him A Serra Chevrolet I guarantee you want regret it. Thanks again Ray If your looking for a great reliable car please do not hesitate to go see him A Serra Chevrolet I guarantee you want regret it. Thanks again Ray More

Fred was great in the mannerism of delivery the new traverse l purchased as well setting all settings for the new traverse traverse l purchased as well setting all settings for the new traverse More

Unfortunately the customer service was clouded by one of the desk people, Johnny Chenault, who was a complete xxxxxxx 2 days in a row. Everyone else was super nice and helpful. I completely avoided him th the desk people, Johnny Chenault, who was a complete xxxxxxx 2 days in a row. Everyone else was super nice and helpful. I completely avoided him the second day but when asking a simple question about my warranty my second tech said he wasn't sure and asked Johnny. Johnny mumbled something and said that was a stupid question and walked away. I have always had great service but will avoid this assclown from here on out. He is in a customer service roll... have some decency. More