
Serra Chevrolet
Bartlett, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Armand was knowledgeable and patient whenever I called. Also he would return my calls or text me promptly. Also he would return my calls or text me promptly. More
Sales and service both do a fantastic job. Armand in service goes above and beyond! Armand in service goes above and beyond! More
Very unhelpful service writer, with very little knowledge. I truly will not be back. Unimpressed with dealership. knowledge. I truly will not be back. Unimpressed with dealership. More
The service department is very friendly and professional. I will be taking my car for future appointments I will be taking my car for future appointments More
My car was serviced for a tire that had a nail. I needed a new tire. The wrong type and size was placed on my Cadillac XT5 My car has Michelin tires and a Bridgestone with a different size was I needed a new tire. The wrong type and size was placed on my Cadillac XT5 My car has Michelin tires and a Bridgestone with a different size was placed I had to come back to the dealership 2 days later for them to fix the error. Jason took care of it but that should not have happened. I’m very disappointed More
The service center is good when in person, trying to call and get someone on the phone is near impossible. Also prices have raised on basic services recently (oil change/tire rotation) that while expected to and get someone on the phone is near impossible. Also prices have raised on basic services recently (oil change/tire rotation) that while expected to be higher at a dealership, they’re now to the point of me looking elsewhere for service. More
They working me into their schedule. Was constantly communicating with me about the status of vehicle. Gave me a ride to pickup my eye glasses! Advised me of ways to make payments for pa Was constantly communicating with me about the status of vehicle. Gave me a ride to pickup my eye glasses! Advised me of ways to make payments for paying for my repairs! More