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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
October 12, 2023
I found that the service area overcharged for services. When I Asked for the estimate in writing I was sent a picture of a sticky note without prices. We will not go back and I will not buy another Chevr When I Asked for the estimate in writing I was sent a picture of a sticky note without prices. We will not go back and I will not buy another Chevrolet. Have had better luck with Ford and Toyota with less service expenses. More
by grace musulman884
Verified CustomerEmployees Worked With
October 06, 2023
Your service have all ways been great I would recommend you to all my family and friends you to all my family and friends More
by Freemanbert11
October 06, 2023
I’ve had several issues with my vehicle since I purchased it. I have had to get it repaired 5 times and I’ve only had it for 5 months. Most nightmarish experience I’ve ever had. it. I have had to get it repaired 5 times and I’ve only had it for 5 months. Most nightmarish experience I’ve ever had. More
by abdelgadir1995
October 04, 2023
Awesome sauce! Thank you for making me feel like family! The transactions were great! Not robotic at all Thank you for making me feel like family! The transactions were great! Not robotic at all More
by soblssd
Employees Worked With
October 01, 2023
They sold me a lemon and would not do a 72-hour trade in I eventually had to call the bank and have them write off my loan because I told them I wasn't going to be able to pay for a car that I wasn't able t I eventually had to call the bank and have them write off my loan because I told them I wasn't going to be able to pay for a car that I wasn't able to drive in less than 24 hours of buying it they did not return my $1,500 down payment they said that they would be able to credit it to my account and ever since then they have been avoiding my phone calls the receptionist is a puppet she lies and says nobody is available they don't even have that much business in there a day for them not to be in there they always in there sleep eating and selling those bad cars on top of that I'm out of $1,500 no car and the credit that they said that they was putting on my account I can't use because they avoiding me I called Alan Maric he said that he will be able to handle it and it hasn't happened yet More
by floracraig63
Employees Worked With
Other Employees :
Richard Weigand
October 01, 2023
Very helpful, clean, good drink station. Blah, blah, blah, blah, blah blah blah blah blah. Blah, blah, blah, blah, blah blah blah blah blah. More
by scheinz1981
Employees Worked With
September 27, 2023
I am very pleased with my service the young man explained everything and I my wait wasn't very long and I didn't have appt overall I'm very pleased everything and I my wait wasn't very long and I didn't have appt overall I'm very pleased More
by lindorascott
Employees Worked With
Sorry I forgot his name
September 26, 2023
He was very professional and good I thank him for the service if I had to do it all over again I'll use them again service if I had to do it all over again I'll use them again More
by reggiejiles1964
Employees Worked With
