Serra Chevrolet
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Key fob replaced I had my key fob replaced the first part of March 2018 and needed an estimate, Tessa was very helpful, and I want to say thank you for being a very ca I had my key fob replaced the first part of March 2018 and needed an estimate, Tessa was very helpful, and I want to say thank you for being a very caring person. More
My experience Very flexible with prices and nice staff. They were helpful and answered all of our questions. Highly recommend this place to anyone looking for a tru Very flexible with prices and nice staff. They were helpful and answered all of our questions. Highly recommend this place to anyone looking for a truck. More
Help me leave with a car worked with me to get me a car righ Ben helped me find a car in my price range.the whole team wanted me to leave happy. All and all an extremely pleasant experience. Ben helped me find a car in my price range.the whole team wanted me to leave happy. All and all an extremely pleasant experience. More
Best non pushy laid back service! Kevins team here at Serra Chevrolet has outstanding service! They don't pressure like normal dealerships! They are very personable and want to do what Kevins team here at Serra Chevrolet has outstanding service! They don't pressure like normal dealerships! They are very personable and want to do whats best for you not there wallet! Highly recommend this crew!!! More
Very good service from everyone!!!! Very friendly service and Amanda and Robert was very knowledgeable. Very happy I chose Serra Chevrolet! I didn’t have a vehicle in mind when I started Very friendly service and Amanda and Robert was very knowledgeable. Very happy I chose Serra Chevrolet! I didn’t have a vehicle in mind when I started shopping and needed up with a brand new Chevrolet Sonic that I am pleased with. Amanda and Robert worked very hard to help me get financed so I can begin rebuilding my credit. A BIG BIG thank you to Amanda, Robert, and Terica. More
Walking by Faith We had been turned down by several other dealerships before coming to Serra. By having Faith, we are now owners of a new Z71 Silverado! We had been turned down by several other dealerships before coming to Serra. By having Faith, we are now owners of a new Z71 Silverado! More
A first class experince My experience at Serra was very pleasant not what I was expecting. I had an appointment my sales person Amanda Keeton, who is a about as down to earth My experience at Serra was very pleasant not what I was expecting. I had an appointment my sales person Amanda Keeton, who is a about as down to earth,polite and will do everything possible to get you the right deal for you. 1st I hate a hard sale,2nd I hate hovering and lastly give me a moment to take in what I'm experiencing. Ms Keeton has all those qualities she spent over 6hrs with me and 4 or 5 test drives and never once did any of my 3 deal breakers. It was almost like having a friend instead of a salesperson who just happens to have all the answers. I really didn't plan on buying that day but she help guide me to exactly what I wanted for the amount I was willing to spend. I little back and forth on price and options, we had a deal. Now this the part where I usual leave and wait for the phone call to get the extra good deal but I didn't have to do that this time. I was very pleased with Ms Keeton and deal. Now I have a very nice new truck. More
Bait and switch. Was told a car I was interested in was available. On Tuesday. Took the day off on Thursday and confirmed it was still there at 9 am. Drove 85 miles to Was told a car I was interested in was available. On Tuesday. Took the day off on Thursday and confirmed it was still there at 9 am. Drove 85 miles to test drive and was told upon arriving it was sold yesterday. What BS. I sent an email to Ms Fuller telling her she is unprofessional. When I went back to reference my emails she had pulled them from my box. My advice is if they send you any email you better print it. These guys are scammers. More
Preowned Infiniti!! Excellent experience, Amanda met me in the parking lot after just a few minutes of looking. She was courteous, knowledgeable and professional. I nev Excellent experience, Amanda met me in the parking lot after just a few minutes of looking. She was courteous, knowledgeable and professional. I never felt any pressure. The GM Derrick worked really hard to make me feel comfortable with the buying process. The entire staff had a great attitude and was very attentive. More
Customer service We've been looking around for a Camaros , The sales person Christina was so easy to talk with and help just answer a lot of out questions that will d We've been looking around for a Camaros , The sales person Christina was so easy to talk with and help just answer a lot of out questions that will definitely be back when ready to make final purchase. More