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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
December 11, 2018
fast & good Kind & fast & helpful will go back again she was friendly customer customer service is great will be back in the price was okay . Thanks for the surve Kind & fast & helpful will go back again she was friendly customer customer service is great will be back in the price was okay . Thanks for the survey More
by Dewayne Harper
Verified CustomerEmployees Worked With
December 10, 2018
Great Customer Service Wonderful people to work with. Would recommend to to anyone looking for a car or truck. Looking forward to see you guys in the near future. Wonderful people to work with. Would recommend to to anyone looking for a car or truck. Looking forward to see you guys in the near future. More
by Sam
Employees Worked With
Other Employees :
Robert Purdy, Lloyd Shaw, Mark Vass
December 08, 2018
Bad experience I bought a car from this dealership in October 2018. When I test drove the car the salesman told me that the front camera image was blurry because it I bought a car from this dealership in October 2018. When I test drove the car the salesman told me that the front camera image was blurry because it needed cleaning. It was only after driving the car for two months that it fully occurred to me that there was something seriously wrong with the camera. I took it back expecting for them to replace the camera at no cost but they refused to replace it unless I paid full price for the replacement. And the sales manager lied to me and said that he was giving me half price. That was not true because I checked with another dealership More
by Larryset
Employees Worked With
Vance Cook
December 04, 2018
Excellent customer service I was greeted as soon as I got to the dealer, everyone was very friendly, it was really great customer service. I also got a really good deal on my ve I was greeted as soon as I got to the dealer, everyone was very friendly, it was really great customer service. I also got a really good deal on my vehicle. Im very glad I came here. Thank you to everyone who made buying my car a piece of cake. More
by Sparkchick
Employees Worked With
Raiques Crump
December 01, 2018
Buying Mitch and Marc did a great job of meeting my price and monthly payments. Carlos was a big help also. The staff is very helpful in ever way possible. Mitch and Marc did a great job of meeting my price and monthly payments. Carlos was a big help also. The staff is very helpful in ever way possible. Great experience at Serra More
by Elrick33
Employees Worked With
Mitch Beverly, Mark Vass, Carlos Osio
November 28, 2018
Car repair Second time getting the car repaired. The car was purchased new but had an issue with the battery. The car was repaired and running great. Second time getting the car repaired. The car was purchased new but had an issue with the battery. The car was repaired and running great. More
by byoun98
Employees Worked With
November 27, 2018
Customer loyalty I purchased my car new from Serra. All of the services have been performed by Serra. This is the second time Serra lied about what services could be p I purchased my car new from Serra. All of the services have been performed by Serra. This is the second time Serra lied about what services could be performed on my car. Prior to owning this Camaro I owned an Impala. Serra is convenient however I will utilize another dealership for service and car purchases. More
by Tina J
Employees Worked With
November 27, 2018
Very different Crump is great young salesman Too much arguing going on in front of customers. Not professional or inviting at all. Need more Corvettes to choose fro Crump is great young salesman Too much arguing going on in front of customers. Not professional or inviting at all. Need more Corvettes to choose from More
by Z06 Bruce
Employees Worked With
Mitch Beverly, Mark Vass, Raiques Crump
November 22, 2018
Salesman was great. Everyone was super nice. I knew what truck I was interested in when I walked in. I wasn't pressured in any way and I like that. Everyone was very helpful. I would be happy to I knew what truck I was interested in when I walked in. I wasn't pressured in any way and I like that. Everyone was very helpful. I would be happy to buy there again. Thanks. More
by richardtmorgan
Employees Worked With
Robert Purdy, Lloyd Shaw, Raiques Crump
November 21, 2018
Poor Customers Service I visit this location at least 5 times a year and never have I felt unappreciated for being a valued customer as I did this past Saturday. Rep was n I visit this location at least 5 times a year and never have I felt unappreciated for being a valued customer as I did this past Saturday. Rep was not very friendly nor was she helpfully concernening my matter to sum it she showed a I don't care attitude the entire time. Very disappointed in how I was treated and plan to never return More
by Ts080582
Employees Worked With
