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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
February 22, 2019
Used car It took all day to get everything done. Should not take that lone. My wife aak some questions that they seemed like they did not want to answer It took all day to get everything done. Should not take that lone. My wife aak some questions that they seemed like they did not want to answer More
by Danny77
Verified CustomerEmployees Worked With
Robert Purdy
February 15, 2019
I try call it took forever to answer the phone. I call about to see what deal with truck they said did not know what was wrong and that would need to bring next week Mon thru Fri .I did know if was I call about to see what deal with truck they said did not know what was wrong and that would need to bring next week Mon thru Fri .I did know if was safe to drive and ask could the look at on Sat they no oil changes only. They real care for customer. And lookup the phone number and get several different ones and call it rings nobody answer. More
by Chevy Colorado 98
February 11, 2019
Amazing I loved it! I love the people here and it's super friendly environment. Would definitely recommend it to friends and family! I'll come back I loved it! I love the people here and it's super friendly environment. Would definitely recommend it to friends and family! I'll come back More
by lunaajackkie21
Employees Worked With
Jackie Curiel
January 14, 2019
Tasas was amazing Best experience I’ve had so far! My car was serviced in a timely manner and I couldn’t have asked for a better environment. Tessa was professional an Best experience I’ve had so far! My car was serviced in a timely manner and I couldn’t have asked for a better environment. Tessa was professional and prompt throughout the entire process!! Thank you! More
by cbrown0641
Employees Worked With
January 14, 2019
Great friendly atmosphere Lloyd goes above and beyond for me every time I step on the dealership property. He is by far the best guy Serra has working for them. Lloyd goes above and beyond for me every time I step on the dealership property. He is by far the best guy Serra has working for them. More
by jhunt57
Employees Worked With
Lloyd Shaw
January 11, 2019
Need to get creative Service was fine. New car dealers reluctant to give price of trade in. How much I would put to new one. Would like to trade with comparable pri Service was fine. New car dealers reluctant to give price of trade in. How much I would put to new one. Would like to trade with comparable price to current. More
by gward9589
Employees Worked With
Christina Presnell
January 08, 2019
Great service friendly staff great service friendly staff love the lady at the front counter at service part faster today then last time I was there friendly staff great service friendly staff love the lady at the front counter at service part faster today then last time I was there More
by mamierobnsn
Employees Worked With
January 07, 2019
Great! We purchased a GMC from another dealer and has always come here for service it’s always quick fast and accurate. We ended up buying a vehicle a week a We purchased a GMC from another dealer and has always come here for service it’s always quick fast and accurate. We ended up buying a vehicle a week ago. More
by Teambow2017
Employees Worked With
The General Manager has a customer service welcoming that it should be canned and sold., Reginald Kimble
January 07, 2019
Good service Service was completed quickly and I am able to enjoy the comfortable space and free wi-if while service is being completed on my vehicle. Service was completed quickly and I am able to enjoy the comfortable space and free wi-if while service is being completed on my vehicle. More
by NICK
Employees Worked With
January 03, 2019
Unhappy Customer Oil change was complete, but cost has increased with each visit. No coupons or offers ever received in mail. Another cust. had coupons for service. Oil change was complete, but cost has increased with each visit. No coupons or offers ever received in mail. Another cust. had coupons for service. More
by DW0831
Employees Worked With
