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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

April 22, 2019

Was frustrated but Christina turned it around Christina is an amazing salesperson. She helped me get the vehicle that I wanted without any problems. I would recommend her to anyone looking for a v More

by tibbswade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Purdy, Christina Presnell
Apr 23, 2019 -

Serra Chevrolet responded

Thank you for your valuable and honest review! Christina is truly an amazing salesperson, she is a great asset and we appreciate all she does. Kind regards, The Serra Chevrolet Team

April 22, 2019

Great experience! They made the process of buying a vehicle quick and easy. They worked with me until we got the payment affordable for my budget. All the guys were fri More

by ddavis19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabion Cruz and Antonio , Robert Purdy
Apr 23, 2019 -

Serra Chevrolet responded

We’re delighted to hear of your great experience at our dealership. It was our pleasure doing business with you. Kind regards, The Serra Chevrolet Team

April 22, 2019

Buying a used vehicle Don was very nice and polite showing my wife and myself around in the rain. They had a vehicle come in that morning and he showed it to us and my wife More

by parkerjimmie1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Canada, Jimmy Starnes
Apr 23, 2019 -

Serra Chevrolet responded

Thank you so much for the wonderful review and recommendation, Jimmie. Don is one of the best at his career and your review is spot on. We appreciate your business! Regards, The Serra Chevrolet Team

April 19, 2019

Excellent customer service When I first got the letter after bankruptcy I was doubtful I could get a new truck. Once I got there Sam started working and him and the team there w More

by Awhollingsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Reese, Robert Purdy
Apr 19, 2019 -

Serra Chevrolet responded

Thanks for sharing your positive experience with us. Reviews like these mean the world to us here at our dealership and we will be sure to relay to Sam and the rest of the team. Take care and enjoy your 2018 Colorado! Kind regards, The Serra Chevrolet Team

April 16, 2019

Repair of my vehicle from crash. Mr. Hatfield & receptionist were very professional. My vehicle was repaired very well, it looks so very nice Mr. Hatfield made sure that the insuranc More

by Car repair x1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Hatfield & his receptionist.
Apr 17, 2019 -

Serra Chevrolet responded

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. Please don’t hesitate to contact or visit us if you need anything else. Kind regards, The Serra Chevrolet Team

April 16, 2019

Chevy Guys Both Sales and Service have wonderful customer service. They will go beyond to get things done for you. Would recommend to family and friends. Come to More

by Samreese64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy, Jimmy Starnes
Apr 17, 2019 -

Serra Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We look forward to working with you, your family, and your friends in the future. Kind regards, The Serra Chevrolet Team

April 13, 2019

Good service at a reasonable price The émployees are knowledgeable and pleasant to deal with. The service center provides a comfortable waiting area. The facilities are clean. Service i More

by ksfreeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Morin, Carlos Osio
Apr 15, 2019 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are happy to hear that you were pleased with our customer service and facilities. Drive safely and always feel free to reach out with any service questions. Best regards, The Serra Chevrolet Team

April 12, 2019

my car service was great would be better if you all return t The quality of service is excellent and I've never had a problem having my vehicles serviced at this location . I highly recommend Sierra Chevrolet t More

by John W Moore Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Starnes
Apr 15, 2019 -

Serra Chevrolet responded

Thank you for reviewing your service experience, John! We strive to ensure an excellent experience and we're glad we achieved that. We look forward to your future maintenance visits. Kind regards, The Serra Chevrolet Team

April 02, 2019

CSI to the max!!! Great team members Your local down to earth but professional service center! Love the team! I will definitely be bringing my vehicle back to this great dealership. Highl More

by CarGal2324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Hudson , Jimmy Starnes
Apr 03, 2019 -

Serra Chevrolet responded

Thank you for this amazing review. We really appreciate your business. Best, Serra Chevrolet Team

April 02, 2019

Awesome The service was done correct in a timely fashion, also the customer service was great! The price was lower than I expected as well! AWESOME! More

by ECoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Serra Chevrolet responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Serra Chevrolet Team

Apr 03, 2019 -

Serra Chevrolet responded

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