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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

June 18, 2019

Great Service! Tessa & Jacob took care of the services on my vehicle in a friendly, timely and professional manner. I was made to feel welcome and comfortable. I de More

by johnmorris2912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Hudson
June 17, 2019

Robbie was awesome! Great dealership! Only issue was waiting on finance to be ready to see me. That took some time with only one finance guy. Once I was in More

by cleveland.drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie sales guy was awesome. Don’t see his name above. , Robert Purdy
June 15, 2019

Never called me back about leaks inside my car after two promises. Has yet to call to take care of the issue. Dealer does not care! More

by kmikula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2019

Beyond Amazed My husband and I were very impressed with not only Marcel our salesman but with Jason and Robert the finance manager. It was simple and to the point. More

by The Cooper's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcel, Robert Purdy
Jun 12, 2019 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Serra Chevrolet Team

June 10, 2019

Thank you. Shannan was absolutely amazing. She was not pushy! That is something that my husband and I really appreciated. She was very helpful and offered lots o More

by WorththeDrive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannan, Robert Purdy
Jun 10, 2019 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that Shannon could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, The Serra Chevrolet Team

June 07, 2019

Key getting stuck in ignition Key still get stuck in the ignition, should not have to turn, on and off and jiggle the gear shift to remove key. Not satisfied. More

by WARRENGILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2019 -

Serra Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best regards, The Serra Chevrolet Team

June 07, 2019

Oil change Got oil changed and tires rotated and used coupon sent to me by Serra. I Liked the $7.50 discount coupon allowed me for my service. More

by BEACHRENTAL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Serra Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best regards, The Serra Chevrolet Team

June 01, 2019

Excellent experience I had an excellent experience buying a car. Cedric was awesome to work with. He was upfront and honest with what car could fit in my budget. I am comp More

by vickiowen75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Jun 03, 2019 -

Serra Chevrolet responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Cedric was able to provide you with such exceptional service. Best regards, The Serra Chevrolet Team

May 28, 2019

Oil change Came in for an oil change. I didn't have a long wait. They was finish in no time. I had an appointment didn't have to wait. More

by ANNTIONETTEW1806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Serra Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, The Serra Chevrolet Team

May 09, 2019

Better than expected Friendly staff willing to go the extra mile. A lot better than my last car buying experience at Carmax. Carmax treated you like a number. Serra Chevro More

by tjpatrick7794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan and Fabian, Robert Purdy
May 09, 2019 -

Serra Chevrolet responded

Thank you for recognizing your experience at Serra Chevrolet. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you or anyone you might send our way in the future. Best regards, The Serra Chevrolet Team

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