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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

October 26, 2023

Good customer services, prices are a little high but overall was good, and good attitude More

by yaneth.ardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Serra Chevrolet responded

Yaneth, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Birmingham! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Serra Chevrolet Birmingham Team

October 25, 2023

Staff is very friendly and will work with you to get the deal you are looking for More

by Nykki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy
Oct 26, 2023 -

Serra Chevrolet responded

Nykki, thank you for sharing your feedback about your experience. We're glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, The Serra Chevrolet Birmingham Team

October 25, 2023

The dealership did exactly what they said they would do they made arrangements to get the windshield fixed and made buying from them easy More

by harleygilbert90@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamel
Oct 26, 2023 -

Serra Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Harley. Sincerely, The Serra Chevrolet Birmingham Team

October 22, 2023

Super service and customer service! Good place to take your car to maintain. I definitely consider to come back for next time. More

by lydajota75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Serra Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Serra Chevrolet Birmingham special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Serra Chevrolet Birmingham Team

October 19, 2023

I have gotten very good service and fast service. I am very so much pleased with the people that attended me. Thank God for you all More

by eljames00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Serra Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Serra Chevrolet Birmingham Team

October 18, 2023

They are very nice and professional work with you to make sure you are very comfortable and satisfied More

by antonioderrell37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Serra Chevrolet responded

Thank you for your wonderful feedback, Antonio. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

October 17, 2023

Tessa and Vicki was great, very polite and keep me informed of what was going on with my vehicle More

by Nathanschuster1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Nathan. Sincerely, The Serra Chevrolet Birmingham Team

October 16, 2023

Vichi and everyone I spoke with Eric Sarah did a very good job of keeping me informed of my truck when it was in the shop and exactly what we were going to do and even to the end when the sales people ca More

by David.mckayStubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us, David! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

October 15, 2023

My experience with them I had a inspection and work done but it was not complete. When I call to talk to them no response. More

by boyd_harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa McCown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Serra Chevrolet responded

We would like to thank you for sharing this review, Harry. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Serra Chevrolet Birmingham Team

October 12, 2023

They did a great job at getting me in and out in quick, thank you. More

by lyons0065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Serra Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Serra Chevrolet Birmingham Team

Oct 13, 2023 -

lyons0065 responded

You're so welcome!

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