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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
July 27, 2019
Shannan was the best It started off a little rocky. Shannan had scheduled me for a test drive When I got there, she had another customer so they sent me to another guy I It started off a little rocky. Shannan had scheduled me for a test drive When I got there, she had another customer so they sent me to another guy I don’t want to name. He showed me the truck. I took it for a drive and loved it. However when I got back and we started talking numbers, he was very abrasive and rude, deciding he could sell it to someone else for much more the next weekend. Well, the next week came and went and the truck was still there. After some harsh words from him, I tried reaching back out to Shannan. Two days later, she contacted me, I went to see her, and she got me the truck for even less. I’m so grateful for her help and pleasant demeanor. She’s a doll and I’m in a truck I love. Thank you! More
by alicia.r.baldwin
Verified Customer
July 26, 2019
Amazing service Breanna was a very helpful employee she was very kind throughout my visit and she answered every question I had in a way that no one else could. Breanna was a very helpful employee she was very kind throughout my visit and she answered every question I had in a way that no one else could. More
by Isabella_blue612
Employees Worked With
Breanna Nicole Bryant
July 18, 2019
The people were great and kind good service and a good team They were good in service and good personality I like that they made me feel right at home first vehicle I got at a dealer and they were awesome They were good in service and good personality I like that they made me feel right at home first vehicle I got at a dealer and they were awesome More
by coronadodavid.057
Employees Worked With
Donald Canada , Robert Purdy
July 17, 2019
Satisfied customers I got what I can for. Friendly, helpful people. Great service and the vehicle I let home hoping to find at a price and payment that works for me. WINN I got what I can for. Friendly, helpful people. Great service and the vehicle I let home hoping to find at a price and payment that works for me. WINNING! 😀 More
by RHRWWR2D2
July 15, 2019
Excellent service The salesman Sam and the finance manager Mr. Purdy were very informative and professional. They answered all my questions perfectly!!! You need to kee The salesman Sam and the finance manager Mr. Purdy were very informative and professional. They answered all my questions perfectly!!! You need to keep them on your team🤝😀 More
by Pearl
Employees Worked With
Sam, Robert Purdy
July 09, 2019
O K But I need to make an appointment. Had to wait a while but did not have an appointment. Service was great. Had a nice place to set while I waited. Should make an appointment. Had to wait a while but did not have an appointment. Service was great. Had a nice place to set while I waited. Should make an appointment. More
by juanitamorris
Employees Worked With
July 03, 2019
Determined seller A Female sales person with great customer service and listens well to her customers request. I’m pleased with the purchase of the vehicle I selected A Female sales person with great customer service and listens well to her customers request. I’m pleased with the purchase of the vehicle I selected More
by Sanders@1234
Employees Worked With
Shannan something , Robert Purdy
July 02, 2019
Hard Workers Thanks for the great service that was provided, on getting my Wife the car she wanted. Your service Mr. Robinson along with the other Serra Chevrolet Thanks for the great service that was provided, on getting my Wife the car she wanted. Your service Mr. Robinson along with the other Serra Chevrolet staff will go along way with me, and everyone I come across. Again thanks More
by Pingpong 65
June 25, 2019
Best ever Shannan was the most professional and honest salesperson that I have ever dealt with. All of the associates seem to work very well together, even dur Shannan was the most professional and honest salesperson that I have ever dealt with. All of the associates seem to work very well together, even during the busy times. Customer needs seems to be the first priority. More
by kelly
Employees Worked With
Shannan, Robert Purdy
June 25, 2019
Enjoyed the wait talking to employees didn't take long love Had a enjoyable time coffee and Tea didn't take long for service will be back and I will tell everyone I know who drive Chevrolet to come there or to Had a enjoyable time coffee and Tea didn't take long for service will be back and I will tell everyone I know who drive Chevrolet to come there or to buy More
by TONYHOLMES2224
