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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
September 04, 2019
Overall a great purchase My saleswoman went over and above to make sure my purchase was everything I wanted..I will forever make all my car buying in the future will be with h My saleswoman went over and above to make sure my purchase was everything I wanted..I will forever make all my car buying in the future will be with her...... More
by jcfacebook48
Verified Customer
September 03, 2019
I cannot believe this is a Chevrolet dealership. I have bought vehicles from other dealerships and never have a had such a terrible experience. There was no communication among the departments. The s I have bought vehicles from other dealerships and never have a had such a terrible experience. There was no communication among the departments. The service/detailing is absolutely awful. Considering the vehicle was "detailed" three times and each time looked the exact same with crumbs in the center console, food under the seats, and added stains from not wiping off the cleaner on plastic/chrome parts all while taking over 3 hours to complete. When advertising a keyless entry and then having to wait 3 weeks to obtain the key fob is unacceptable. Shannan and Robbie weren't of any assistance and were borderline rude. This establishment shouldn't bear the name Chevrolet, it's more like a small used car lot. Thank you for asking for a review. More
by 123456789
Employees Worked With
Shannan and Robbie, Robert Purdy
September 02, 2019
Awesome I loved the truck that I purchased. Brianna Was so helpful and nice and patient! I would so recommend this dealership. Thank you so much I loved the truck that I purchased. Brianna Was so helpful and nice and patient! I would so recommend this dealership. Thank you so much More
by kbreedlove24
Employees Worked With
Brianna, Robert Purdy
September 02, 2019
My experience Sam was very helpful to me he help me out more then I’ve been with any salesman I’ve talked to before all y’all where very kind thank you so much. Sam was very helpful to me he help me out more then I’ve been with any salesman I’ve talked to before all y’all where very kind thank you so much. More
by Johnvince
Employees Worked With
Sam Reese , Robert Purdy
August 28, 2019
Service Tess is great she take good care of me when I come to the service I don’t ask for no one else but her Tess is great she take good care of me when I come to the service I don’t ask for no one else but her More
by Maliyah
Employees Worked With
August 13, 2019
Trash This lady wasted my time. Write down information that I did not authorize while I was on the line with my bank. Invited me in with an email offering m This lady wasted my time. Write down information that I did not authorize while I was on the line with my bank. Invited me in with an email offering me a gift and when I arrived did not even mention the gift. Offered her personal advice that i did not ask for and low balled me on my trade. More
by kmikula
Employees Worked With
Christina Presnell
August 08, 2019
2014 Ram 1500 Sam and Robert were great to work with. The rest of the staff that we encountered were welcoming and friendly. I highly recommend this place. Sam and Robert were great to work with. The rest of the staff that we encountered were welcoming and friendly. I highly recommend this place. More
by Adam_J_H
Employees Worked With
Sam Reese, Robert Purdy
August 02, 2019
Good service Nice friendly staff and the finance worker was great this is third car I’ve bought from them!! Have always had the lowest price every time I compare w Nice friendly staff and the finance worker was great this is third car I’ve bought from them!! Have always had the lowest price every time I compare will go back for next vehicle. Very satisfied!!!! More
by Jolt1832
Employees Worked With
Jason manager and roby
August 02, 2019
Very frustrating!!!! Worst service I have ever had!!! I had to keep calling to check on the status of my vehicle. Never felt like the service writer was my advocate AT A Worst service I have ever had!!! I had to keep calling to check on the status of my vehicle. Never felt like the service writer was my advocate AT ALL! Oh and and after a $1600 repair, my problem is still not fixed!!!!! More
by Nevercomingback
Employees Worked With
Jacob
August 01, 2019
Service I would recommend this dealership for anyone who’s looking for reliable service for your vehicle. This is all that I need to say at this time. I would recommend this dealership for anyone who’s looking for reliable service for your vehicle. This is all that I need to say at this time. More
by dkw680
Employees Worked With
