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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
October 07, 2019
Great experience Everyone was very helpful and informative. Sam Reese explained everything very clearly to me and was always available if I needed to teach him. Robert Everyone was very helpful and informative. Sam Reese explained everything very clearly to me and was always available if I needed to teach him. Robert was also a huge help and offered me some good advice moving forward More
by michellegrantwilliams
Verified CustomerEmployees Worked With
Sam Reese, Robert Purdy
October 04, 2019
Service The customer service given to me was great. They answered all of my questions and took care of all my concerns and needs with a smile. The customer service given to me was great. They answered all of my questions and took care of all my concerns and needs with a smile. More
by sdgoldman1
Employees Worked With
October 01, 2019
Overall It was good over all, my tire pressure light is still on. And it wasn't when I took the car there to be fix. However everything is good and the car i It was good over all, my tire pressure light is still on. And it wasn't when I took the car there to be fix. However everything is good and the car is moving and working better than ever. I really loved the service and the staff. It was fixed fast and I was back on the rode in no time. More
by Leetia
Employees Worked With
Other Employees :
Robert Purdy, Summer Wales, Vance Cook, Christina Presnell, T’ona Jones, Jimmy Starnes, Payden Sewell
October 01, 2019
Quick and excellent service Went in for and oil change, they meet me at my truck and greeted me. Took my truck back did the work and call me up to check out. Went in for and oil change, they meet me at my truck and greeted me. Took my truck back did the work and call me up to check out. More
by tdcook222
Employees Worked With
Other Employees :
Forgot his name but he served me the last time I came, excellent service
October 01, 2019
Very helpful The dealer was very helpful in making my decision to buy the car for my daughter. He showed us different models and allowed us to drive so that we fel The dealer was very helpful in making my decision to buy the car for my daughter. He showed us different models and allowed us to drive so that we felt comfortable with the right fit. More
by carolyn.h.roland
October 01, 2019
Excellent service with professional workers. I was able to drop my car off at 6:30 in the morning, and receive calls from the technician on things he recommende service with professional workers. I was able to drop my car off at 6:30 in the morning, and receive calls from the technician on things he recommended. More
by cedricbuchannon
Employees Worked With
September 30, 2019
It was good people helped alot very professional They where very helpful and friendly only thing not explained was amount my service agreement would pay per day other than that service was perfect. They where very helpful and friendly only thing not explained was amount my service agreement would pay per day other than that service was perfect. More
by julie.howard.aw2z
Employees Worked With
September 30, 2019
I really overpaid I needed a car I think I was taken advantage of but I got the vehicle paying almost twice the price and I couldn’t get the payment where it’s comforta I needed a car I think I was taken advantage of but I got the vehicle paying almost twice the price and I couldn’t get the payment where it’s comfortable I feel I should have gotten a better deal you know u have a bad deal when u got to apply GAP coverage to offset the overpriced balance if an total loss occur. More
by fdixon66
Employees Worked With
Can’t remember her name, Robert Purdy
September 27, 2019
Poor service I made an appointment and was there over 3 hours before my car was even seen. Have been calling back about my part and NO ONE ever answers or returns I made an appointment and was there over 3 hours before my car was even seen. Have been calling back about my part and NO ONE ever answers or returns my car!!! More
by 73troberson
Employees Worked With
I don't remember his name
September 27, 2019
No communication Bad customer service there was no communication with me while my car was being repaired.I had to call or come by to find out what was going on and the Bad customer service there was no communication with me while my car was being repaired.I had to call or come by to find out what was going on and then wasn’t told must. More
by KING.J.D
Employees Worked With
J Hudson
