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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
October 26, 2019
Customer extremely satisfied and will use again The service department did a ten point inspection with oil change. Keep myself informed about the car. Clean, friendly and professional will recommend The service department did a ten point inspection with oil change. Keep myself informed about the car. Clean, friendly and professional will recommend and use again.... More
by elnorascott777
Verified CustomerEmployees Worked With
October 25, 2019
Great deal on our used car! Sales team was professional and responsive to our needs. They gave a fair offer on our trade and got quickly and easily into our new used car! Sales team was professional and responsive to our needs. They gave a fair offer on our trade and got quickly and easily into our new used car! More
by Fboswell70
Employees Worked With
Austin Wright, Robert Purdy
October 25, 2019
Had a great experience It only took 30 for my oil change and vehicle inspection. They sales team and services advisor give me a world class experience. Contact them for your It only took 30 for my oil change and vehicle inspection. They sales team and services advisor give me a world class experience. Contact them for your service needs. More
by Sam
Employees Worked With
Other Employees :
Robert Purdy, Jimmy Starnes
October 24, 2019
Excellent Dealer . I called about a vehicle and I came in for a test drive. The vehicle was great. They had me approved in no time. Easy process Great company . I rec . I called about a vehicle and I came in for a test drive. The vehicle was great. They had me approved in no time. Easy process Great company . I recommend to everyone. More
by leroybatesii
Employees Worked With
October 18, 2019
Ridiculous They faxed over the buying order to my credit union for a vehicle that I was pre-approved to purchase and then sold it that same night to someone else They faxed over the buying order to my credit union for a vehicle that I was pre-approved to purchase and then sold it that same night to someone else! I received a phone call the next morning and was told that it was sold, as if it was no big deal and then asked if I would be interested in another vehicle. Are you kidding me? Why would I even consider doing business with a dealer like this , who agrees to a purchase price and sends the paperwork over, yet sells that vehicle to someone else that same day. They said something about a cash deal , except I was a cash deal because they did not have to do my financing , which was already in place. That's okay, I will find another vehicle at a dealer that wants my business because that is clearly not the case here. More
by koppchick
Employees Worked With
Breanna
October 16, 2019
The service I recieved on my truck was expertly done.i I went to have my oil shanged and brakes looked at. The diagnosis of what my vehicle went further. was in need of service so much so that my family's I went to have my oil shanged and brakes looked at. The diagnosis of what my vehicle went further. was in need of service so much so that my family's safety could have been in jeopardy. I'm grateful that they caught it in time and made certain that the work done was professionally done. More
by pmurrell58
Employees Worked With
October 15, 2019
Hard Workers I am thankful for all you do to help service my family in our time of need big or small. Keep up the good team work! I am thankful for all you do to help service my family in our time of need big or small. Keep up the good team work! More
by Pingpong 65
October 12, 2019
Service I received really good customer service when I came in to have my car serviced. I'm very happy with my service and how they treated me. I also got a r I received really good customer service when I came in to have my car serviced. I'm very happy with my service and how they treated me. I also got a really good detail of the work done on my car. More
by Sonya
October 11, 2019
Service was timely and Service Rep showed concern aboutmy is Great Job overall! ! All parties performed their perspective roles professionally! Great teamwork amongst themselves, especially related to my issue Great Job overall! ! All parties performed their perspective roles professionally! Great teamwork amongst themselves, especially related to my issue! Will recommend to other friends and family! More
by jse.rg123
October 11, 2019
Takes too long, job not done right. Took my vehicle in for a few things. They had it for a week. Had to take it back because they disconnected a line while doing work. 2 days later I got Took my vehicle in for a few things. They had it for a week. Had to take it back because they disconnected a line while doing work. 2 days later I got it back again. They also rotated my tires, but didn't reset the sensors. Low tire light for left rear came in. Tire was full. After checking all tires it was front left. Never again.... More
by Chevyguy
Employees Worked With
I don't remember the names.
