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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
December 03, 2019
Oil change and recall fixed Moved to Alabama shortly after I bought my truck, starter using Serra Chevrolet on my first oil change. Show up for my appointment and the work is usu Moved to Alabama shortly after I bought my truck, starter using Serra Chevrolet on my first oil change. Show up for my appointment and the work is usually done in and hour or less. More
by Steve123
Verified CustomerEmployees Worked With
December 03, 2019
Exceptionality My entire experience was great .. From beginning to end .. I was welcomed immediately .. Taken care of .. The wait time was good .. The professional My entire experience was great .. From beginning to end .. I was welcomed immediately .. Taken care of .. The wait time was good .. The professionalism, customer service, knowledgeable, and rapport was exceptional .. I appreciate the technicians .. Thank you More
by plhoomes
Employees Worked With
December 02, 2019
Professional and great people Cedric did a great job and the whole staff was very nice to deal , felt no pressure to buy anything and ended up with a deal I was happy with. Cedric did a great job and the whole staff was very nice to deal , felt no pressure to buy anything and ended up with a deal I was happy with. More
by andyh1987
December 02, 2019
The great people of Serra Chevrolet are awesome Mr Reese and everybody involved helped me as much as they could I’m grateful for everything they did to put me in a great car I would recommend that a Mr Reese and everybody involved helped me as much as they could I’m grateful for everything they did to put me in a great car I would recommend that anybody lookin for a car come see Sam Reese and the great folks at Serra Chevrolet More
by Jcolvin82
November 24, 2019
Service manager mess up Dropped my truck off reck cased a lot of damage to it. To much to fix truck right. Did not make my happy with replacement. Dropped my truck off reck cased a lot of damage to it. To much to fix truck right. Did not make my happy with replacement. More
by SCOTTSWERN
November 22, 2019
Service visit Service people who worked on my vehicle were very accommodating and friendly. I also enjoyed chatting with sales people about others vehicles on the l Service people who worked on my vehicle were very accommodating and friendly. I also enjoyed chatting with sales people about others vehicles on the lot. More
by John
Employees Worked With
November 18, 2019
Everyone was extremely nice and helpful . . . Christina Presnell Salesman with Serra took fabulous care of me , , , The whole team with Serra Chevrolet was profession; will for sure recommend Christina Presnell Salesman with Serra took fabulous care of me , , , The whole team with Serra Chevrolet was profession; will for sure recommend to all of my family and friends. More
by bjones29
Employees Worked With
Christina Presnell
November 06, 2019
Time took too long to get out took too long and performed work on my vehicle without authorization, then they tried to take advantage of me working out of state to charge more took too long and performed work on my vehicle without authorization, then they tried to take advantage of me working out of state to charge more More
by Louis
Employees Worked With
November 05, 2019
Always a good encounter. Tessa usually is my service advisor Great experience. Tessa is easy to work with. She does a great job when i deal with her. Repairs or oil change always completed in a timely manner. Great experience. Tessa is easy to work with. She does a great job when i deal with her. Repairs or oil change always completed in a timely manner. More
by mark
Employees Worked With
October 26, 2019
WORST DEALERSHIP....EVER! The salespeople tell lies. The finance people are unresponsive. The GM doesn't know a thing. The title ckerk is nice but doesn't know how to do out of The salespeople tell lies. The finance people are unresponsive. The GM doesn't know a thing. The title ckerk is nice but doesn't know how to do out of state title work. Do not purchase a vehicle from here. More
by Mrs.Logan
Employees Worked With
Shannon The Liar, Robert Purdy
