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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

February 19, 2020

Great customer service and I will refer Serra Chevrolet to my family and friends. In the future Serra Chevrolet will be the first place we check when we're purchasing an automobile. More

by stinsonkeisha
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy, Summer Wales, Christina Presnell, T’ona Jones, Jimmy Starnes, Payden Sewell
Feb 19, 2020 -

Serra Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Serra Chevrolet Birmingham Team

February 16, 2020

Excellent. Both vehicles that we have have been purchased from Serra. The service is great and the staff are wonderful. I will recommend Serra to my friends and family. More

by DAPHNE.OAKLEY
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Reese. , Robert Purdy
Feb 19, 2020 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

February 06, 2020

The service was great! They resolve the issue each time that I have dropped it off for service. The rep is very courteous. Thanks you.! More

by blackmonlori
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Serra Chevrolet responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Serra Chevrolet Birmingham Team

February 05, 2020

I made my service appointment online. The Rep stated they didnt see appointment. He stated they had issues receiving online appointments. They got me in and out in a timely manner. Thanks to my s More

by harries59
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Serra Chevrolet responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Serra Chevrolet Team

January 21, 2020

Horrible , bought 2 corvette there and MC , and service but never again back to Edwards , took my money and did t fix my car , twice which I could give you a zero ,the lady on survey wasn’t the problem the More

by fjrsold
Recommend Dealer
No
Employees Worked With
Tessa McCown
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

I enjoyed my efficient and time conscious visit. The staff was courteous. The waiting area was clean. The sales department was friendly also. I drive from Mount Olive so that I can have my vehicle ser More

by mavisbb2011
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Serra Chevrolet responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service.

Nov 20, 2022 -

mavisbb2011 responded

The tire rotation should be included with the oil change especially when your customer purchases synthetic oil.

January 14, 2020

Everyone at the Serra dealership in centerpoint is always nice is always courteous I did not have to wait a long time the service was excellent More

by LBURSON26
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Serra Chevrolet responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions.

January 01, 2020

It is wonderful Christie Taylor and the team were awesome. I have never had such a great experiance purchasing a car. I live in Vestavia and I went to Serra to purch More

by ASEARLY444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Taylor, Robert Purdy
Jan 07, 2020 -

Serra Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Christie was able to provide an efficient and overall positive experience. Sincerely, The Serra Chevrolet Birmingham Team

January 01, 2020

Great service and professional care was kind got my vehicle back to me as fast as they could and loved the first service being freee More

by Marvinj869jolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Serra Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Serra Chevrolet Birmingham Team

December 27, 2019

Disgusted They are rude and they are so dishonest and I’m totally not ever going there for anything again! Everything n my car was stolen and I have contacted a More

by Luv2laugh8206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Body shop manager
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