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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

March 31, 2020

Cedric My sales person was great. When I arrived at the Cedric My sales person was great. When I arrived at the dealership I was I. And out within 45 minutes after signing all paperwork. Eric finance mange More

by ca_keller
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Apr 10, 2020 -

Serra Chevrolet responded

We loved reading this review! Happy customers are our aim, and it appears Cedric really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Serra Chevrolet Birmingham Team

March 26, 2020

I didn’t receive service, I was told my warranty didn’t cover my issue. And the diagnosis fee is pretty high not to receive any services. I called my warranty service, only to find out that part of the ser More

by jerrellgriffin
Recommend Dealer
No
Employees Worked With
Jacob
March 25, 2020

I was very pleased with the GM and his staff. The GM made it his duty to make sure I got the model of vehicle that I desired. I will definitely refer new customers to this location. Thanks for the excellent More

by GAMMAGE1272
Recommend Dealer
Yes
Employees Worked With
Robert Purdy, Payden Sewell
Mar 26, 2020 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

March 23, 2020

I went to Serra Chevrolet to look at a truck I saw online. They worked with me , thanks to Vicky, Jordan and staff. Got a great deal on new Silverado! More

by larrywaynehyche
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki in sales, Robert Purdy, Vance Cook, Christina Presnell
Mar 23, 2020 -

Serra Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new Silverado. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Serra Chevrolet Birmingham Team

March 21, 2020

Serra Chevrolet Collision did a great job on my car. The staffs members was friendly they kept you updated was the parts the car. T More

by Kelleycl1
Recommend Dealer
Yes
Employees Worked With
Brittany fives stars
Mar 23, 2020 -

Serra Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Serra Chevrolet Birmingham Team

March 03, 2020

They treat you with open arms like you part of the family they all greet you with a smile on that face Dave and Cedric are really good More

by CALVIN.KINDALL
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Mar 04, 2020 -

Serra Chevrolet responded

Calvin, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Serra Chevrolet Birmingham Team

March 03, 2020

Great Customer Service. Thanks Tessa McCown great doing business with you. Highly recommended. Will see you again on my next service visit. Sending customers your way. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Serra Chevrolet responded

Thank you for your great review, Sam! We're glad to have Tessa on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

March 02, 2020

The very best experience ever!! Mr. Musso and Vicki Edwards are warm, professional and genuinely dedicated to making purchasing a vehicle a great experience!!!!!! Thank you!! More

by genger66
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards, Robert Purdy
Mar 04, 2020 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

February 28, 2020

It was a good experience they were very helpful in getting me into a truck overall it was a great experience in and out in just a few hrs More

by meadowsbryan1
Recommend Dealer
Yes
Employees Worked With
Robert Purdy
Mar 04, 2020 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

February 26, 2020

When I schedule services they always get me in and out in no time. I never have an issue with getting an appointment for a date and time that works for me. More

by mzpullom
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Serra Chevrolet responded

Thank you for putting your trust in Serra Chevrolet Birmingham! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Serra Chevrolet Birmingham Team

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