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Serra Chevrolet

Birmingham, AL

Overview
Employees
Reviews
Vehicles
3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

November 22, 2023

Always in and out quickly. Great customer service. Pays attention to detail when servicing my vehicle. More

by kimdixon514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Serra Chevrolet responded

We appreciate your input, Kim. We're glad to hear that you are consistently impressed with the service we offer here at Serra Chevrolet Birmingham. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Serra Chevrolet Birmingham Team

November 22, 2023

Fantastic! After a bunch of negative experiences with car shopping they really just changed the game for me! More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
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Nov 27, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Megan. Sincerely, The Serra Chevrolet Birmingham Team

November 17, 2023

The salesman that I dealt with was very helpful. He was quick to respond when I had questions. He was also very knowledgeable and kind. More

by kara.r.clark1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 20, 2023 -

Serra Chevrolet responded

Kara, at Serra Chevrolet Birmingham, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Serra Chevrolet Birmingham Team

November 15, 2023

Great service and friendly. Worked with me to get in the vehicle I wanted. I am blessed to have worked with Chad to get into my new vehicle!!!! More

by moten_lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 16, 2023 -

Serra Chevrolet responded

Thank you for taking the time to write this 5-star review, Lisa. We strive to provide courteous service to all our guests and are glad to hear that Chad helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Serra Chevrolet Birmingham Team

November 15, 2023

Fast, friendly, didn’t return our call after we purchased our vehicle. Thank you later More

by hooahjj20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ishmael, Michael
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Nov 17, 2023 -

Serra Chevrolet responded

We are glad to hear that your visit was an enjoyable one. Please contact us if you would like to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, The Serra Chevrolet Birmingham Team

November 10, 2023

I purchased from another state. Chad made the sales process quick and easy. Everything was done remotely. The trade in value for my vehicle was extremely competitive. After we a More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 13, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Brandon. Sincerely, The Serra Chevrolet Birmingham Team

November 04, 2023

The service department is straightforward with you and give updates if needed while you wait. More

by phillip449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Serra Chevrolet responded

Phillip, thank you for your kind words. We feel our service department is what makes Serra Chevrolet Birmingham special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Serra Chevrolet Birmingham Team

November 03, 2023

Very fast & work is done properly. Oil change & tire rotation was the scheduled work order More

by lamarknows14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Serra Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Serra Chevrolet Birmingham Team

October 29, 2023

Very friendly staff, very helpful, and quick. They got me in and got me out. More

by morrisniya60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

October 29, 2023

They have always been very helpful with good service and communicate about what is needed to keep you happy More

by Liptrot.terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Serra Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Birmingham Team

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