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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

May 23, 2020

I was given a quote on a repair and told about the covid-19 discount. I told Tessa I would come back. Two weeks later i called and I told Tessa I would be in the next day and she said I didn't need an More

by UNTOLDNICKEL
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020

Didnt get 1 incentive on my new car. Had to literally make them pay off old car which was late on the payoff almost got a credit hit. Very pushy even tho I love the car, I knew what I wanted prior to com More

by jcanada2111
Recommend Dealer
No
Employees Worked With
Dave Clements
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
May 26, 2020 -

Serra Chevrolet responded

We appreciate hearing about your recent visit. Our priority here at Serra Chevrolet Birmingham is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

May 22, 2020

They put the extra effort in to help put you in the car or truck you have your eyes on. I would definitely come back when I get ready to male another vehicle purchase. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Kerri Hill. She was awesome. , Robert Purdy, Eric Musso
May 26, 2020 -

Serra Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Serra Chevrolet Birmingham Team

May 20, 2020

Tessa always provides a good experience in the service department when I schedule service to be performed. Most of the time I can just drive up and get a service performed without an appointment. More

by NICK
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Serra Chevrolet responded

Nick, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tessa does for Serra Chevrolet Birmingham and our customers. Hope to see you again soon! Sincerely, The Serra Chevrolet Birmingham Team

May 20, 2020

Professional and courteous . Timely, clean and efficient. Dependable, convenient, knowledgeable. Always priced within budget. Quick and helpful when researching and applying warranty guidelines. Pretty Servi More

by cliffordstrong54
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Serra Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Birmingham Team

May 19, 2020

Ms. Christie Taylor is the most valuable salesperson Serra Chevy has. I am a repeat customer of hers because she is very knowledgeable, helpful, friendly and respectful. A Valuable Asset to Serra Chevy! More

by DEBGINWRIGHT
Recommend Dealer
Yes
Employees Worked With
Christie Taylor, Robert Purdy
May 21, 2020 -

Serra Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes in. I'm happy to see that your visit reflects these values and that Christie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Serra Chevrolet Birmingham Team

May 18, 2020

We had the greatedt experience buying a car that we have ever had. They worked with us tiresly. Vikki was the greatest sales lady. I would encourage anyone thats buying to come here first. More

by Dptcook
Recommend Dealer
Yes
Employees Worked With
Robert Purdy
May 21, 2020 -

Serra Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Serra Chevrolet Birmingham Team

May 18, 2020

From the first phone call to the arrival at the dealership every person i talked with was very pleasant and willing to help with anything i needed. They were the only ones that worked with me would More

by mike15sumerlin
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy, Christina Presnell
May 21, 2020 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

May 14, 2020

Serra dealership is a very good place to do business. I have bought several vehicles from them and had very good service.from the service department with Mrs. Tessa. More

by Shep
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Serra Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Birmingham Team

May 07, 2020

Cedric Robinson and his manager Eric makes sure they customers are very satisfied and get a good deal no matter what they get the deal done More

by chauncey112308
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Robert Purdy
May 08, 2020 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

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