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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
June 11, 2020
February,march I can to have my transmission fluid changed it was burnt it was not changed, april they changed it I was not told changed it was burnt it was not changed, april they changed it I was not told More
by karims
Verified CustomerEmployees Worked With
Other Employees :
SERVICE MANAGEMENT KNEW KNEW ABOUT THIS UNARMED DEALING
June 11, 2020
No professional business ethics, it takes an act of Congress to get in touch with the service department, car was in their service department a week and they couldn't fix it, still rattling at 4 cylind Congress to get in touch with the service department, car was in their service department a week and they couldn't fix it, still rattling at 4 cylinder mode and they test drove it numerous times got tired of the run around on it needed a car, cost me $130 for nothing. More
by STNGRAY
Employees Worked With
June 11, 2020
Great service from all employees. Dealt with got my vehicle in and out in a timely manner and I look forward to seeing them for my next service vehicle in and out in a timely manner and I look forward to seeing them for my next service More
by Bread ford
June 10, 2020
If you're looking for a car Reginald Carlisle is your man! He was so professional, joyous, super sweet and he loves what he does! man! He was so professional, joyous, super sweet and he loves what he does! More
by SANLOVE80
Employees Worked With
Reginald Carlisle , Robert Purdy, Eric Musso
June 08, 2020
The staff was very helpful in helping me buy my first car. From the first engagement at the door to leaving with my vehicle the experience was amazing! Jerrica was amazing, knowledgeable, and nice car. From the first engagement at the door to leaving with my vehicle the experience was amazing! Jerrica was amazing, knowledgeable, and nice More
by sbogan1
Employees Worked With
Jerrica, Robert Purdy
June 08, 2020
They were very nice and respectful. Mrs. Vicky help us with what we were looking for in a truck. They were also friendly. When looking for a vehicle best place to visit. with what we were looking for in a truck. They were also friendly. When looking for a vehicle best place to visit. More
by Vnieto2017
Employees Worked With
Vicky Soto, Robert Purdy
May 28, 2020
Service was great. Tessa took care of all extended warranty claims flawlessly, and Josh diagnosed and performed all nessesary repairs in a timely manner. More than happy with my experience would recom warranty claims flawlessly, and Josh diagnosed and performed all nessesary repairs in a timely manner. More than happy with my experience would recommend to anyone and wouldn't hessitate to bring my vehicle back. Thanks Serra Chevrolet! More
by wonders20
May 27, 2020
Friendly service and got us in and out in good time. Probably will return if this type service stays the same. May even consider purchasing a vehicle Probably will return if this type service stays the same. May even consider purchasing a vehicle More
by Kevin
Employees Worked With
May 26, 2020
I love the customer service,and the service discounts I get! The technicians do great professional work. The service is fairly quick and good thanks get! The technicians do great professional work. The service is fairly quick and good thanks More
by Londonsamuel10
Employees Worked With
Other Employees :
Robert Purdy, Summer Wales, Payden Sewell, Eric Musso
May 26, 2020
Tessa is so nice she always treats me the same way every time I come in I always ask for her very she good at her job time I come in I always ask for her very she good at her job More
by Maliyah
Employees Worked With
