Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 894 reviews
August 29, 2020
I was promptly served, all staff and customers wore masks, staff were very professional and friendly. My car was serviced and I was on my way within two hours. masks, staff were very professional and friendly. My car was serviced and I was on my way within two hours. More
by ksfreeland
Verified CustomerEmployees Worked With
August 27, 2020
Quick service was great, great customer service they greeted me and asked if I had any questions, they also told me about other services they recommend and great price. Friendly atmosphere greeted me and asked if I had any questions, they also told me about other services they recommend and great price. Friendly atmosphere More
by tdcook222
August 24, 2020
Great service and glad to be a part of chevy team. God is good and will continue to grow with chevy company. Thank you for time and support @ jay and crystal good and will continue to grow with chevy company. Thank you for time and support @ jay and crystal More
by Team c
Employees Worked With
jaylon and crystal , Robert Purdy
August 19, 2020
Helpful, tried everything they could to make me happy. Did everything they said they would do, also help with after sale items and gave me a clean truck Did everything they said they would do, also help with after sale items and gave me a clean truck More
by redd9100
Employees Worked With
Jayson Dates, Robert Purdy
August 18, 2020
Good and fast service. They never make me wait to get my service done also easy way to set my appointment and always clean environment service done also easy way to set my appointment and always clean environment More
by imeldamed1392
August 12, 2020
Sales staff was extremely courteous and professional. They did everything they could do to make a deal happen. I had a great car buying experience and would refer my salesperson, Whitney, to a friend loo They did everything they could do to make a deal happen. I had a great car buying experience and would refer my salesperson, Whitney, to a friend looking for a vehicle. More
by turner6792
Employees Worked With
Whitney Watkins, Robert Purdy
August 09, 2020
Polite, efficient and quick service! My only complaint: My autistic daughter purchased her new car July 2109 and was promised a “Welcome Kit” with supplies, by the finance guy. She has YET to receive it My autistic daughter purchased her new car July 2109 and was promised a “Welcome Kit” with supplies, by the finance guy. She has YET to receive it. I have asked two general managers at the dealership and spoken with the fiancé guy twice abt this.... actually at every service Dept visit. He has checked in and said there have been many complaints such as mine. All I want is for her ringer the kit or packet with products as promised. Autistic people expect truth and honesty from others ; and this failed promise has dampened her Fairh I the company. Please correct REH us ASAP and send her her products as promised. More
by Spark2019
Employees Worked With
Other Employees :
None, Robert Purdy, Roger Bradford
August 07, 2020
I CAME IN 2 TIMES 2 CHANGE MY OIL IN MY 2008 CORVETTE WITH ONLY 19, 000 MILES ON IT! THE FIRST TIME THEY CHARGED ME $85.00. IN JULY THEY CHARGED ME $115.00 WHAT WAS THE DIFFERENCE??? WITH ONLY 19, 000 MILES ON IT! THE FIRST TIME THEY CHARGED ME $85.00. IN JULY THEY CHARGED ME $115.00 WHAT WAS THE DIFFERENCE??? More
by eddiebrownjr112
Employees Worked With
August 02, 2020
Service dept has always provided great service. Vehicle had oil change and tire rotation priced right with coupon. Service writer and technician were great and personable. had oil change and tire rotation priced right with coupon. Service writer and technician were great and personable. More
by Perry
