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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

November 07, 2020

The service department was very friendly and helpful. The service was done professionally in a timely manner. They cleaned out vents which were filled with leaves and removed all oil spills. More

by sue35054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bradford
Nov 12, 2020 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

November 06, 2020

Great business and very professional workers who care about the customer. They stay true to their word when it comes to getting your vehicle to you as promised. More

by Gold One
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Serra Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Serra Chevrolet Birmingham Team

November 06, 2020

Ya'll worked really hard to make this deal happen. I've never had a dealership do this. Worth the drive from Nashville, Tennessee 37214 More

by gwg88
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delirious? Lol not sure how to spell it
Nov 10, 2020 -

Serra Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Birmingham Team

November 05, 2020

Awesome business and people 👏. I will definitely come back in the future, no doubt that they could be the best of the best in Birmingham. More

by ntz.jrz91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Reese , Robert Purdy
Nov 06, 2020 -

Serra Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Birmingham Team

November 03, 2020

Great people to work with along and Phil where Great 👍 loved my experience there i gonna tell everyone I know to buy a car there More

by wanda73hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Purdy, Eric Musso
Nov 06, 2020 -

Serra Chevrolet responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Serra Chevrolet Birmingham Team

November 01, 2020

Great service start to finish. As an out of town buyer the sales associate went well above and beyond. Making the purchase quite easy. Blessing to the staff.. More

by bina727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Musso
Nov 04, 2020 -

Serra Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Serra Chevrolet Birmingham Team

November 01, 2020

Very professional we are returned back great service we are recommending service to my friends and all the people that I know prices is reasonable More

by lequettehunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

October 31, 2020

I bought an as-is car from them and haven’t made 2 payments yet, already having catastrophic issues. Word to the wise DON’T TRUST THEM! More

by alldpopes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Bradford
Nov 06, 2020 -

Serra Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Serra Chevrolet Birmingham Team

October 21, 2020

Great management. An customer service.My sales person Tony was new at this job but he was very friendly a eager to learn. Would recommend More

by Shachach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Robert Purdy, Eric Musso
Oct 23, 2020 -

Serra Chevrolet responded

Thank you so much! Tony is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words. Sincerely, The Serra Chevrolet Birmingham Team

October 12, 2020

We will be there for our next car too very friendly staff quick turnaround. Never felt pressured about the sale. Made us feel very welcomed. More

by KENNETHG_GRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Reese., Robert Purdy
Oct 15, 2020 -

Serra Chevrolet responded

Kenneth, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Serra Chevrolet Birmingham Team

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