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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
December 31, 2020
Customer service was great, details off what my vehicle and the service that needed to be done was no surprises told upfront what the cause would be and the service that needed to be done was no surprises told upfront what the cause would be More
by Geraldineevans61
Verified Customer
December 10, 2020
Phil Reese showed great customer service! He really helped me out a lot. Im happy with the vehicle that i purchase from Serra Chevy! I will refer the dealership to friends and family! helped me out a lot. Im happy with the vehicle that i purchase from Serra Chevy! I will refer the dealership to friends and family! More
by bhughes1205
December 04, 2020
Wasn't happy had to pay for service that should have been covered by warranty. I only bought this car a little over a month before from Serra covered by warranty. I only bought this car a little over a month before from Serra More
by JSTEPH0101
Employees Worked With
Female at desk can't remember name but wasn't Tessa
December 04, 2020
Wonderful people in the sales department. Very knowledgeable. This was my 6th vehicle myself and my family have purchased from Serra. I look forward to doing business with y’all in the future! knowledgeable. This was my 6th vehicle myself and my family have purchased from Serra. I look forward to doing business with y’all in the future! More
by DonJuanPHA
December 02, 2020
I always have a very experienced at Serra! They do a great job in service department getting you in and out! I have enjoyed this service for the pass two years! great job in service department getting you in and out! I have enjoyed this service for the pass two years! More
by mikehall
Employees Worked With
November 29, 2020
I’ve purchased my suv from this location and have been coming here cause it’s closer to me. the customer service is poor. Every thing else is ok. coming here cause it’s closer to me. the customer service is poor. Every thing else is ok. More
by shrlysmth74
Employees Worked With
November 18, 2020
Overall my experience was great. Jaylon gave awesome customer service and helped me with getting my dream car. Also Dave was so helpful, I really appreciate the help I received from them. customer service and helped me with getting my dream car. Also Dave was so helpful, I really appreciate the help I received from them. More
by tyriellebaker12
November 18, 2020
They were able to repair my vehicle within the hours they said. Provided transportation home. The repairs were affordable. They were friendly and courteous. Thanks. said. Provided transportation home. The repairs were affordable. They were friendly and courteous. Thanks. More
by melaniejoyce44
November 14, 2020
Will recommend to any Chevrolet customer. Took less than a hour to get oil change and tire rotation. Thanks Tessa and Author. See you guy in January. a hour to get oil change and tire rotation. Thanks Tessa and Author. See you guy in January. More
by Sam
Employees Worked With
November 11, 2020
Great service and very easy to work with. My sales rep Phil was phenomenal, I can actually say that because of his assistance and willingness to help.....I bought the car; when originally, I was only the Phil was phenomenal, I can actually say that because of his assistance and willingness to help.....I bought the car; when originally, I was only there to get my van serviced. More
by telliotenterprise
Employees Worked With
Other Employees :
Phil Reese, Robert Purdy, Payden Sewell, Eric Musso, Roger Bradford
