Serra Chevrolet

Tessa was very kind patience and she showed perfectionism. I'm glad I got a chance to talk to her about my car, she help me to understand what was wrong with it. Thanks again Tessa perfectionism. I'm glad I got a chance to talk to her about my car, she help me to understand what was wrong with it. Thanks again Tessa More

The staff were very friendly, knowledgeable. Reginald, our salesman was super! He was focused on giving his customer what they wanted. Finance was super, too. our salesman was super! He was focused on giving his customer what they wanted. Finance was super, too. More

I still having the same issue that I came to the service department. Which I've been here twice with no resolve. Unhappy with service. department. Which I've been here twice with no resolve. Unhappy with service. More

I had a great experience with the company. Friendly customer service staff. Educated me on what was going on and what was yet to come. customer service staff. Educated me on what was going on and what was yet to come. More

Very professional. They worked out a great deal with me. I got exactly what I wanted. I definitely would recommend them to a friend. Thanks Serra! I got exactly what I wanted. I definitely would recommend them to a friend. Thanks Serra! More

Customer service is awful! Would definitely not buy anything else from here. Absolutely the worst experience buying from here. I’m sure this is not all dealerships. anything else from here. Absolutely the worst experience buying from here. I’m sure this is not all dealerships. More

I bought my Chevrolet Equinox from Serra because of the great deal I got but the sales woman I worked with was so nice - not pushy. The man who compiled the financial paperwork was informative & explained great deal I got but the sales woman I worked with was so nice - not pushy. The man who compiled the financial paperwork was informative & explained the deals I got. I’ve gotten my oil changes there & never had a problem getting an appointment. More

IF I COULD GIVE A ZERO I DEFINITELY WOULD!! MY CAR WAS HIT SO NISSAN TOLD ME TO TAKE IT TO CHEVY COLLISION DEPARTMENT! I THOUGHT THEY WOULD BE THE BEST SINCE THEY'RE A DEALERSHIP. I ONLY DEAL WITH SERRA N HIT SO NISSAN TOLD ME TO TAKE IT TO CHEVY COLLISION DEPARTMENT! I THOUGHT THEY WOULD BE THE BEST SINCE THEY'RE A DEALERSHIP. I ONLY DEAL WITH SERRA NISSAN. ONE OF THE BIGGEST MISTAKES OF MY LIFE. THE MANAGER DAVID WAS RUDE, LAZY, LIES AND SIT AT THE DESK DOING NOTHING! TALKING TO HIM IS TALKING TO THE WALL. HE'S VERY FORGETFUL AND MOUTHY SMH. THEY KEPT MY CAR FOREVER WHEN HE SAID 2 WEEKS NOT 2 MONTHS. MY CAR WAS FILTHY, SCRATCHES IN A FEW PLACES. I SHOWED HIM THEY PUT PAINT ON IT THAT'S NOT THE SAME BLACK AND LOOKS MORE LIKE A MARKER. DIRTY HAND PRINTS INSIDE ON THE TOP INTERIOR. IT'S BEEN A HEADACHE FROM THE BEGINNING. THEN I HAD A 3" SLASH IN MY TIRE THEY SAID THEY DIDN'T SEE REALLY......I GAVE THEM THE CAR BACK TO CHANGE THE TIRE IT TOOK THE ANOTHER 2 WEEKS TO GET A TIRE FOR MY CAR....REALLY....REALLY......I WILL NEVER EVER TAKE MY CAR BACK TO THESE PPL. PLEASE SAVE YOURSELF A BIG HEADACHE AND TAKE YOUR CAR ELSEWHERE. DON'T SAY I DIDN'T WARN YOU!! NOW MY SIDE MIRRORS SENSORS DON'T WORK LET HIM TELL IT HE HAS TO MAKE AN APPOINTMENT WITH NISSAN FOR THEM TO PROGRAM IT...HE SAY. WE WAITED 2 MONTHS NOTHING SMH. WE TALK TO HIM 5X ABOUT IT. I TALK TO MY INSURANCE PROVIDER THEY SAID I CAN TAKE IT MYSELF AND THEY'LL TAKE CARE OF IT! NEVER AGAIN THE WORST EXPERIENCE!!! More

My vehicle was towed to Serra Chevrolet due to my vehicle not starting. Ms Tess was so helpful to my needs and I was very satisfied not starting. Ms Tess was so helpful to my needs and I was very satisfied More

I had a really good experience at Serra Chevrolet Christie Taylor was my sales person. I would recommend everyone to go there . I felt like family there. Christie Taylor was my sales person. I would recommend everyone to go there . I felt like family there. More