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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

March 12, 2021

Quick and easy financing. A great selection and super friendly staff. I highly recommend this dealership! Made the perfect surprise birthday present for my wife! More

by rfpurdy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy, Payden Sewell, Roger Bradford
Apr 19, 2021 -

Serra Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Birmingham Team

March 12, 2021

A Wonderful Automobile buying Experience! Kay Womack, Dallas M. and Robert Purdy treated Us with Professional Quality Customer Service! Friendly Welcoming Environment and Awesome Financing! More

by J&TCatlin16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Womack, Dallas M. , Robert Purdy
Apr 19, 2021 -

Serra Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Serra Chevrolet Birmingham Team

March 11, 2021

Everyone was super friendly, welcoming, and respectful. We really felt at home at this dealership. Some parts of the car buying process took a little longer than we anticipated, but it was overall a fantas More

by rmoore101973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Apr 19, 2021 -

Serra Chevrolet responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Serra Chevrolet Birmingham Team

March 10, 2021

Markezz went above and beyond to ensure that my needs were met. The process of financing the car I wanted was smooth. I feel that Serra went the extra mile to make sure my experience was great. More

by ShellDawkins3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Markezz Stevens and Dallas ???, Robert Purdy
Apr 19, 2021 -

Serra Chevrolet responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

February 27, 2021

I was greeted with a hello and smile. The service was fast and excellent. Thank u for being a good service department.see u soon. More

by CRAZYPLUSCRAZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Serra Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Serra Chevrolet Birmingham Team

February 25, 2021

Best experience in purchasing a new vehicle. Sales and Financial teams are on the same page. Highly recommend Serra Chevrolet. I will be a customer for life! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicky Edwards, Robert Purdy
Apr 19, 2021 -

Serra Chevrolet responded

David, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

February 23, 2021

Service advisor was very knowledgeable about her job and great communication skills, did a follow up call to make sure that everything was going just fine, thank you Tess. More

by Rileywillie2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Serra Chevrolet responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Serra Chevrolet Birmingham Team

February 10, 2021

My visit was very highly appreciated to Ivan who was very helpful and nice person to me and my family he made it possible for us to own a vehicle from Edward Chevrolet thanks so much i would be glad to Reco More

by Dreday20538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Purdy, Payden Sewell, Eric Musso
February 08, 2021

Kenneth was great. Very patient and eager to help. He treated us very well, he listened and got us what we needed. He was very personable and friendly. Because of him, we will be back for another vehicle More

by AshleyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth , Robert Purdy
February 06, 2021

Service writer was very knowledgeable of her job and kept me informed about my service that was being done, thank you Tes. Very friendly attitude. More

by Rileywillie2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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