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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
April 11, 2021
Body shop took twice as long as expected. I could never get them on the phone for answers until I threatened to come there and get the GM involved. Would not release the car for a test ride off property un get them on the phone for answers until I threatened to come there and get the GM involved. Would not release the car for a test ride off property until paid. I still hear wind form they did mo ot seal door properly. And a scuff on my door will not wash or buff out. I will never use them again. More
by taxipaul068
Verified CustomerEmployees Worked With
I didnt deal with the people on list
April 04, 2021
I appreciate everyone working as a team!! I talked with someone online to inquire about my purchase beforehand and when I got there I was helped by a cool sales lady and she made sure my daughter and I wa someone online to inquire about my purchase beforehand and when I got there I was helped by a cool sales lady and she made sure my daughter and I was taken care of! More
by valj82
Employees Worked With
April 04, 2021
I have always had a pleasant experience when getting my vehicle serviced at Serra Chevrolet. The service technicians are always very helpful and very knowledgeable. vehicle serviced at Serra Chevrolet. The service technicians are always very helpful and very knowledgeable. More
by ALIYAN14
Employees Worked With
April 02, 2021
Awesome place and I love the SUV. Will recommend anyone to purchase. Clarence was awesome salesman! Great job you guys with the help of my purchase to purchase. Clarence was awesome salesman! Great job you guys with the help of my purchase More
by enei2lovee
Employees Worked With
Other Employees :
Clarence, Robert Purdy, Payden Sewell, Roger Bradford
April 02, 2021
Gave us a chance to own a new car when nobody else would. Was very easy to get into our new Chevy Trax. Looking forward to future cars Was very easy to get into our new Chevy Trax. Looking forward to future cars More
by corey120876
Employees Worked With
March 29, 2021
Victor and Kenneth were awesome sales man. Very informative and polite. Also nice with everything I needed. My overall experience was AMAZING! THANKS AGAIN FOR EVERYTHING informative and polite. Also nice with everything I needed. My overall experience was AMAZING! THANKS AGAIN FOR EVERYTHING More
by crkemp1119
March 29, 2021
Cedric, my sales associate, was a pleasure to work with. He is observant, and uses his years of experience to match clients with the right car. Everyone was courteous and professional. . He is observant, and uses his years of experience to match clients with the right car. Everyone was courteous and professional. . More
by djones57
March 26, 2021
Very accommodating, personable and professional. They always do a great job with my vehicle servicing. I would recommend them to friends and family anytime. awesome always do a great job with my vehicle servicing. I would recommend them to friends and family anytime. awesome More
by msrn_1999
Employees Worked With
March 18, 2021
Dropped my truck off for transmission service and oil change, couple of hours later the dealership called and told me it was ready. Thanks so much change, couple of hours later the dealership called and told me it was ready. Thanks so much More
by Steve123
Employees Worked With
Roger Bradford
March 16, 2021
Only use because Hendricks is across town, picked up my Vette to only immediately return it with service engine light on and exhaust not bolted on properly, still makes loud rattling noises in motor in 4 c Vette to only immediately return it with service engine light on and exhaust not bolted on properly, still makes loud rattling noises in motor in 4 cylinder mode was told everything was fixed. More
by haynespaul951
