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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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June 01, 2021
Ms. Vicki was everything! She helped me take home my new tahoe. It didn't take all day and I will be back for my next one. tahoe. It didn't take all day and I will be back for my next one. More
by tflowers86
Verified Customer
June 01, 2021
Vicki and the team were fantastic. Even when a mistake was found they acknowledged and honored and I am forever grateful. Definitely recommend Serra Chevrolet! was found they acknowledged and honored and I am forever grateful. Definitely recommend Serra Chevrolet! More
by mack.ingram
June 01, 2021
The service was terrible it Took 2 months to do a recall on my truck and that part they put on was the wrong part so now my air bag light is on and they will not fix it on my truck and that part they put on was the wrong part so now my air bag light is on and they will not fix it More
by kensr6969
Employees Worked With
June 01, 2021
Mr. Stevens was very helpful. Customer friendly and made sure I got the vehicle that I wanted within my budget. The staff was also kind and engaging. sure I got the vehicle that I wanted within my budget. The staff was also kind and engaging. More
by SDowdell
Employees Worked With
Markezz Stevens, Robert Purdy
May 23, 2021
I wouldn't recommend you to anyone I know, you people told me something different Everytime I called, you stopped working on my car to work on someone else one of the problems I brought to you for you do told me something different Everytime I called, you stopped working on my car to work on someone else one of the problems I brought to you for you don't even have the part to fix it and didn't tell us for almost a week and there's more but I'm not going to waist my time like you people did More
by Unsatisfied customer
Employees Worked With
Service department
May 13, 2021
Clarence Feagan was absolutely great. My entire experience was good. It a very remembers purchase and it cause me to come again for business.Thanks experience was good. It a very remembers purchase and it cause me to come again for business.Thanks More
by e2900j
Employees Worked With
Clarence Feagan, Robert Purdy
May 03, 2021
I am happy to say Vicky helped my daughter and I out so much. My child came to the dealership with questions and Vicky had the answers. She was very patient as my daughter looked at vehicles and even cont much. My child came to the dealership with questions and Vicky had the answers. She was very patient as my daughter looked at vehicles and even contacted us to see how she or if she could help us any further. I’m so thankful to have walked in this dealership into the seat of a caring compassionate and understanding salesperson. Vicky you are Amazing. More
by April.king0976
Employees Worked With
Vicky Edwards
April 22, 2021
I HAVE A 2008 CORVETTE!!! WITH LESS THAN 30,000 MILES! NO ONE WORK ON IT BUT THIS DEALERSHIP!!! THATS HOW SATISFIED WITH THE SERVICE!!! NO ONE WORK ON IT BUT THIS DEALERSHIP!!! THATS HOW SATISFIED WITH THE SERVICE!!! More
by eddiebrownjr112
April 14, 2021
Not sure why I am getting this now, it has been almost 3 weeks since my last visit ..................3......2.....2.....1....1...1....0 weeks since my last visit ..................3......2.....2.....1....1...1....0 More
by onelove9415
Employees Worked With
